Chief Executive Officer

Our current Chief Executive, Paul Marriott, is retiring this year following a successful 12 years in post. We are nowseeking a new CEO to lead us into our next exciting chapter and phase of strategic development.

With demand for end of life care forecast to grow significantly over the next 10 years coupled with unprecedentedpressure on the NHS, the challenge, and opportunity, is for St Cuthberts Hospice to play an increasingly influential rolelocally, regionally and nationally.We are open minded as to your background with particular qualities we are seeking including a visible and strongvalues-based approach to leadership; influential and inspirational direction; experience of working with a Boardkeen to engage; strong financial acumen; and a track record of enabling the leadership team to deliver and exceedorganisational objectives and expectations.

The role of Chief Executive is a key leadership and ambassadorial position in the organisation.

If interested and would prefer to download a full job pack please follow the link https://www.stcuthbertshospice.com/careers

Please be aware that we do not have a sponsor licence and are therefore only able to appoint candidates who are eligible to work in the UK.

Main duties of the job

The Chief Executive is the Accountable Officer and Nominated Individual for the Hospice and is responsible for leading the Hospice and its staff team of more than 100 employees and around 400 volunteers. The role provides strong corporate leadership, individually and as the leader of the executive team guiding key decisions, policy development and strategy.

To assist the Board of Trustees to achieve the charitable objectives of the organisation and to lead the Hospice in thesuccessful achievement of all operational objectives on a day to day basis.To assume ultimate responsibility for, and to oversee the management of, the full range of Hospice services and toprovide leadership and motivation for all staff and volunteers.

About us

At the heart of St Cuthberts Hospice is the individual who is seen as aunique person deserving of respect & dignity.Our aim is to support each person & their family and friends, helpingthem to make informed choices & decisions affecting their lives.

Individual care is planned to support the total well-being of each person,taking into account their physical, psychological, social & spiritualneeds.

We will work together to provide a warm & welcoming atmospherethat accommodates diverse cultures & lifestyles within a calm &compassionate environment. We strive to providespecialist care of the highest standard by ensuring staff are up to datewith current research & training.

We are aware of the valuable work undertaken by individuals &agencies in the community & we will work in partnership with them to provide excellent services for the people of Durham.We see life and death as a journey to be made in the company of others.

Are you are ready for an exciting opportunity that will impact on patient care as well as be motivating& rewarding on a personal level, this post is for you.

Employee benefits include: Competitive Salary, Enhanced annual leave -33 days in total, rising to 35 after 5 yearsservice, Pension Scheme - matched contributions up to 5%, Employee Assistance Programme, Cycle to Work, Flexible working, Training & development, Health & wellbeing initiatives, On-site catering facilities, Free parking (at Hospice site), Staff Discounts

Job responsibilities

Aim

To assist the Board of Trustees to achieve the charitable objectives of the organisation & to lead the Hospice in thesuccessful achievement of all operational objectives on a day to day basis.To assume ultimate responsibility for, & to oversee the management of, the full range of Hospice services & toprovide leadership & motivation for all staff and volunteers.

Strategic Responsibilities

In conjunction with the Board of Trustees to ensure that the Hospices Mission, Vision & Values are kept up to date,are communicated to all staff, volunteers and Trustees & underpin the day to day running of all the Hospice services.

With the Board of Trustees to maintain a management framework that ensuresSt Cuthberts affairs are conducted properly within an approved strategic, financial & regulatory framework and inan efficient & business-like manner to meet the requirements of good governance.

As the leader of the Hospice Senior Management Team to advise the Board of Trustees on the development &implementation of a strategic plan, to be agreed by the Board of Trustees, to ensure St Cuthberts Hospice meets itscharitable objectives & obligations.

To co-ordinate the development, review, & implementation of appropriate policies & plans regarding all aspectsof the Hospice that conform to the highest standard & ensure these are communicated & followed by all involvedin the provision of services

To ensure St Cuthberts is represented on relevant local, regional & national bodies to influence opinion for thebenefit of the Hospice.

Operational Responsibilities

With the Senior Management Team, to develop & recommend to the Board of Trustees an annually agreedOperational Plan & to monitor its progress with the Board & its sub committees on a regular basis.

To be responsible for ensuring that St Cuthberts remains fully compliant with all relevant legal regulatoryrequirements & that all necessary policies & procedures are in place to support this, with particular reference to:

- Clinical regulations and standards required by the Care Quality Commission & other Health & Social careregulatory bodies

- Health and safety legislation

- Charities Act legislation & Charity Commission requirements

- Information Governance, and to act as the Senior Information Risk Officer (SIRO)

To ensure that the Registered Manager of the Hospice is able to fulfil all obligations fully.

In conjunction with the Hon Treasurer, Chairman & the Senior Management Teamto prepare & recommend to the Board of Trustees an annual budget in line with the Hospices Strategic &Operational Plans.

To be responsible to the Board of Trustees for the overall financial health of the organisation ensuring that expenditureis controlled in line with agreed budgets & in accordance with agreed frameworks of delegation.

To submit information to the Trustees in respect of new & existing posts for their confirmation.

To ensure thatall appointments conform to the agreed staffing structure and numbers & with the Trustees to facilitate therecruitment of senior staff.

To ensure the Hospice plays an active part in the development of NHS and other service contracts & that theHospice complies with their requirements.

To ensure that the organisations property & equipment are maintained to a high standard & that a rollingprogramme of replacement & maintenance is in place.

To secure and maintain effective working relationships & clear lines of communication with commissioners & allstakeholders in the wider health & social care community towards the achievement of the operational & strategicobjectives.

To maintain a process for monitoring &revision of policies, procedures & standards and ensure that all suchpolicies are followed & conform with the highest standards

To ensure that risks to the Hospice are identified, managed & controlled as far as reasonably practicable and thatTrustees are clearly sighted on strategic risks & opportunities.

Responsibilities for staff and their development

To ensure St Cuthberts has the right number of staff with the right skills, knowledge & resources to undertake theirrole together with the appropriate material & financial resources required to deliver organisational objectives.

To ensure the development & implementation of successful teamwork &inter-department collaboration including all those involved in the provision of Hospice services.

To develop & maintain effective working relationships & communication with staff & volunteers at all levels ofthe organisation to ensure that they are informed, engaged, motivated, developed & supported.

To develop the Hospice as a local and regional resource for clinical and other appropriate professional training anddevelopment, and research where appropriate, in the field of palliative care.

In partnership with training providers & the management team and Human Resources to ensure that arrangementsare in place for the education, training & development of all staff within defined budgets.

Responsibilities for the quality of services provided

To develop & maintain the provision of the highest quality of care, support & patient services achieving thehighest level of efficiency & effectiveness in the use of all resources.

With the advice of the Hospices clinical leaders, advise & guide the Board of Trustees on the overall strategy, policy& governance of the Hospice to achieve provision of the highest standards of care.

To ensure user concerns are addressed in a timely & appropriate manner.

Support to the Trustees in the fulfilment of the Charitys obligations

To work with the Board of Trustees to ensure the highest standards of Corporate Governance.

To work closely with the Board of Trustees & the Senior Management Team to achieve, develop & monitor thestrategic & operational objectives advising on operational, clinical & healthcare issues.

To agree an annual cycle of meetings for the Board of Trustees & its subcommittees and to agree with the Chairmanthe inclusion of appropriate agenda items for the Board.

To attend meetings of the Board of Trustees & its sub committees to keep the Board of Trustees informed about allaspects of the service providing appropriate written & verbal reports to enable them to carry out their governanceresponsibilities in a timely & appropriate manner.

To ensure that all sub committees of the Board are appropriately supported & that relevant agenda items areproperly presented.

To ensure the preparation of the Annual report & Financial Statement as appropriate and their submission to theBoard of Trustees ensuring compliance with legal requirements.

To ensure the preparation & publication of an annual Quality Account

Personal obligations

To undertake an annual appraisal with the Chairman & other selected Board members.

To be a champion of the Hospice values & lead by example in acting consistently with them.

To keep up to date with national and local initiatives in the health and charity sector and how they relate to Hospiceservices.

To participate in an emergency on call rota overnight, at weekends & on bank holidays.

To comply with all organisational policies & practices including the equal opportunities policy.

To ensure appropriate personal development & training in agreement with the Board of Trustees and to attendmandatory training provided by the Hospice.

To attend external events and other duties that may fall outside of normal office hours in order to fulfil the dutiesexpected of a Chief Executive.

Information Resources

Responsible for reviewing and checking own data held on the HR database is up to date & accurate and report anyinaccuracies to the HR department.

Data Protection & Confidentiality

All employees have a responsibility in line with information governance to maintain confidentiality & ensure theprinciples of the General Data Protection Regulation & Data Protection Act 2018 are applied to patients, clients, staff,volunteers & Hospice business information, including electronic information. Only information required to fulfil theduties of the role should be accessed by the post holder.

All employees have a responsibility to use electronic systems in a way that preserves the dignity and privacy ofpeople, helps to ensure services of the highest quality, & is compliant with the law and Hospice policies &procedures

Health & Safety

All employees within the Hospice have a responsibility for, and is committed to, safeguarding & promoting thewelfare of children & vulnerable adults and ensure they are protected from harm.

All employees should make themselves aware of the policies & procedures of safeguarding, take personalresponsibility as far as is reasonably practicable, to safeguard children & vulnerable adults, complete statutory &mandatory training and take appropriate action as set out in the Hospices policies & procedures.

Infection Control

See full Job Description

See Full Job Description

It is important to note that we are open minded as to your background. However, we will be wanting to assureourselves that the successful candidate will be able to lead an organisation like St Cuthberts and understands(preferably though experience of working in similar sized organisations and with a charity and governancebackground) what it means to enable a Hospice like ours to be well-led.

Qualities we are seeking include a visible and strong values-based approach to leadership, influential andinspirational direction, experience of working with a Board keen to engage, strong financial acumen, and a trackrecord of enabling the leadership team to deliver and exceed organisational objectives and expectations.

This post is deemed to require a Disclosure check via the Disclosure and Barring Service.

This job description is not intended to be an exhaustive list of duties please see full Job Description

Person Specification

Personal Attributes

• Sympathetic to philosophy of
• Able to relate to a wide range of
• people including staff, patients and
• their families
• Demonstrate commitment to
• Hospice values

Qualifications

• First degree or relevant professional
• qualification
• Management/Leadership
• qualification
• Evidence of continuing professional
• development
• Educated to masters level

Leadership & Management

• Demonstrable ability to lead teams
• Open and inclusive management
• style
• Proven ability to manage conflict
• Good team leader with the ability to
• delegate appropriately

Interpersonal Skills

• Well-developed written and verbal
• communication and presentation
• skills
• Ability to form positive relationships
• with internal and external
• stakeholders

Special Requirements

• Ability to work flexibly including
• evenings and weekends
• Ability to travel independently

Knowledge & Experience

• Relevant substantial experience in a
• senior management role
• A good understanding of the Health
• and Charity sectors
• Proven experience in HR
• management
• Successful experience as a
• Previous experience of Health or
• Charity sector management
• Knowledge of national and local
• strategy and direction for End of life
• and palliative care

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.