Communicate any on-site client changes to line manager
Communicate regularly with client
Complete action plans following client satisfaction surveys
Ensure all company promotions are correctly implemented
Identify any additional opportunities and discuss with line manager
Analyse and effectively manage all in-unit costs
Monitor and manage GP
Ensure cost and sales records are accurately inputted and maintained
Record and minimise all food wastage
Support, train, coach, and develop your team
Implement all relevant HSE procedures within the unit and review them as appropriate
Ensure that all HSE incidents are correctly reported and investigated with relevant reviews of work procedures
Report HSE issues beyond your control to your line manager
Ensure team is trained and adheres to all H&S and FS policies
Ensure all food prepared, cooked, and presented meets required standards and portion specifications
Manage the processing of food orders, the receipt, and storage of deliveries
Maintain the cleanliness of all kitchens and surrounding working areas
Ensure the correct use of all machinery and equipment
Perform other general tasks to support effective food service delivery as reasonably requested
Minimum Requirements
Previous culinary experience essential
Previous management experience in a similar role including client management
Passionate about working in a food service environment
Good communication skills and able to work positively with others as part of a team
Friendly, helpful & polite
Benefits
Financial wellbeing programme and preferred rates on salary finance products
Aviva Digicare – Free annual healthcare check
Medicash – Discounted health cash plan providing cash back on a range of medical treatments including Dental, Optical, and Consultant appointments for you and your family
Pension scheme and Life Assurance
Employee Assistance Programme
Holiday purchase scheme
Sharebuy Scheme
Recognition awards including Be a Star peer recognition and Long Service Awards
Employee networks created and led by employees for employees
Exclusive Benefits & Wellbeing site (Perks at Work)
Entertainment, Health & Wellbeing, and Travel discounts
Shopping discounts – Save up to 15% at high street and online stores by purchasing Shopping Cards
Vodafone discounts
On-going training & development and career pathways