Channel Partnerships Associate

Impact.com; London; Hybrid; GBP 30,000 - 60,000; Full time

Job description

Our Company:

At impact.com we are passionate about our people, our technology, and are obsessed with customer success. Working together enables us to grow rapidly, win, and serve the largest brands in the world. We use cutting-edge technology to solve real-world problems for our clients and continue to pull ahead of the pack as the leading SaaS platform for businesses to automate their partnerships and grow their revenue like never before. We have an entrepreneurial spirit and a culture where ambition and curiosity is rewarded. If you are looking to join a team where your opinion is valued, your contributions are noticed, and enjoy working with fun and talented people from all over the world, then this is the place for you!

impact.com, the world’s leading partnership management platform, is transforming the way businesses manage and optimize all types of partnerships—including traditional rewards affiliates, influencers, commerce content publishers, B2B, and more. The company’s powerful, purpose-built platform makes it easy for businesses to create, manage, and scale an ecosystem of partnerships with the brands and communities that customers trust to make purchases, get information, and entertain themselves at home, at work, or on the go. To learn more about impact.com’s technology platform and partnerships marketplace driving revenue growth for global enterprise brands such as Walmart, Uber, Shopify, Lenovo, L’Oreal, and Fanatics visit www.impact.com.

Your Role at impact.com:

The Channel Partnerships Associate is a contributor for the growth of Impact.com’s ecosystem of agencies, tech platforms & other emerging channel partners. Key performance indicators for the Channel Partnerships Development Associate are: identification of new channel partner profiles, delivery of enablement, partner productivity & efficient referral liaison. It is essential that the person in the position maintain a structured approach to tracking channel partner maturity and supporting Customer Success and Sales teams with channel partner insights & opportunities. The Channel Partnerships team will advance existing relationships and source new partnerships.

What You'll Do:

• Generalist knowledge of impact.com tools including Performance, Creator, Advocate & Affluent. Practical use of external tools i.e. Crossbeam, Partner Page, & Salesforce.
• Develop outbound prospecting relevant to channel partner profiles, creating specific flows and continuing to adjust the approaches in reaction to success rates.
• Monitor and respond to inbound channel partner enquiries, ensuring a 24-hour response time.
• Nurture new channel partnerships from initial engagement through to an established relationship, connecting across available platforms and in person at meetings/events.
• Deliver tailored enablement on affiliate, influencer & referral marketing, to coach channel partners in growth opportunities for their business & their clients.
• Ensure data hygiene on channel partner records to track productivity & profile accuracy for reporting purposes.
• Own emerging channel partner touchpoints to set KPIs and track mutual milestones.
• Support the preparation of business reviews and ad-hoc meeting series with established channel partners, presenting content and contributing to discussion.
• Enjoy networking, establishing relationships, identifying common interests, and earning trust.
• Collaborate effectively with Customer Success & Sales teams to provide channel partner recommendations, justifying fits and coordinating introductions.

What You Have:

• Affiliate and/or Influencer experience (1+ years).
• Moderate experience using SaaS products.
• Moderate knowledge of Impact.com products.
• Moderate to Advanced understanding of competitor technology and business models.
• Moderate understanding of the UK performance marketing agency landscape.
• SalesForce experience.
• Excel proficiency.
• Google Suite proficiency.

Benefits:

• Responsible PTO policy - take the time off that you need. We are truly committed to a positive work-life balance, recognizing that it is important to be happy and fulfilled in both.
• Flexible remote working policy.
• Training & Development - Free Coursera Subscription and PXA partnerships learning.
• Restricted Stock Units - 3-year vesting schedule pending Board approval.
• Internet Allowance.
• Gym reimbursements.
• Technology stipend.
• Mental Health and Wellness Benefit - Including 12 Therapy/Coaching sessions + Dependent coverage.
• Pension Scheme, Health and Dental Insurance, and Parental Leave.
• Free in-office lunches several days per week.

impact.com is proud to be an equal opportunity workplace. All employees and applicants for employment shall be given fair treatment and equal employment opportunity regardless of their race, ethnicity or ancestry, color or caste, religion or belief, age, sex (including gender identity, gender reassignment, sexual orientation, pregnancy/maternity), national origin, weight, neurodivergence, disability, marital and civil partnership status, caregiving status, veteran status, genetic information, political affiliation, or other prohibited non-merit factors.

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