Change & Transformation Manager

Job Description:

Dentsu is an integrated growth and transformation partner to the world’s leading organizations. Founded in 1901 in Tokyo, Japan, and now present in over 145 countries and regions, it has a proven track record of nurturing and developing innovations, combining the talents of its global network of leadership brands to develop impactful and integrated growth solutions for clients. Dentsu delivers end-to-end experience transformation (EX) by integrating its services across Media, CXM and Creative, while its business transformation (BX) mindset pushes the boundaries of transformation and sustainable growth for brands, people and society.

We’re hiring for a Change & Transformation Manager to join our UK&I Operations Team in London.

Purpose of the Role

As Change & Transformation Manager you’ll partner with senior business stakeholders to manage and deliver change and transformation initiatives. Overseeing the strategic planning and execution of transformation projects, ensuring they deliver the desired benefits while managing the people change journey for a positive stakeholder experience, fostering a change mindset and a culture of continuous improvement.

Key Responsibilities

1. Drive and deliver strategic transformation initiatives across the UK&I market, ensuring that all change initiatives align with Dentsu's strategic goals and objectives.
2. Develop and implement change management strategies to support UK&I transformation initiatives, monitoring and evaluating the effectiveness of change initiatives, making adjustments as needed to achieve desired outcomes.
3. Collaborate with key stakeholders to understand their needs, address concerns, and ensure alignment with transformation goals.
4. Create and deliver clear, concise, and compelling communications to support change initiatives.
5. Develop training programs and provide support to our people to facilitate smooth transitions.
6. Identify opportunities for process improvements and drive initiatives to enhance efficiency and effectiveness.

Qualifications + Skills

1. Proven experience in consulting, change management and transformation roles with end-to-end transformation delivery.
2. Experienced in driving outcomes and delivering in complex, collaborative environments.
3. In-depth understanding of change methodologies (PROSCI, ADKAR Model, etc.) with knowledge of organisational change and design.
4. Capable of identifying the need for change, developing an implementation plan, and overseeing its execution to ensure success.
5. Strong facilitator, able to run workshops across different seniority levels, skilled in developing and implementing communication and stakeholder management plans.
6. A relevant master’s degree or professional certification (e.g., Prosci, etc) is a plus.

What we offer

1. This is a permanent role.
2. The team is based in our London office but operates under flexible working arrangements. The team are currently in the office every Tuesday and Thursday.
3. As well as a competitive salary, you’ll enjoy a benefits package that you can tailor to your needs.

Inclusion and Diversity

Our diverse and inclusive culture enables our employees to bring their whole selves to work and be proud of doing so. For us, this is the foundation for great innovation which, in turn, generates better outcomes for our people, partners and communities. This is why we encourage applications from people with disabilities, and of all ages, nationalities, backgrounds and cultures.

We are happy to discuss flexible and agile approaches to working for all our roles – we can’t promise we will be able to offer you everything you want or need but we do promise to discuss it with you openly and honestly. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our recruitment teams.

Location: London

Brand: Dentsu

Time Type: Full time

Contract Type: Permanent