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Centre Assistant Manager & MOT Tester

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Maldon

On-site

GBP 20,000 - 30,000

Yesterday
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Job summary

An established industry player is seeking a dedicated individual to join their team in an automotive retail environment. This role involves ensuring exceptional customer service, achieving sales targets, and maintaining a clean and efficient center. The ideal candidate will possess excellent communication skills and a flexible approach to tasks. With opportunities for training and career development, this position offers a chance to grow within a supportive company. If you thrive in a dynamic setting and have a passion for customer satisfaction, this role is perfect for you.

Benefits

NEST Pension Scheme

Life Assurance

Bonus Scheme

Wagestream

Retail Discounts

Staff Discounts

Wellbeing Support

Training Opportunities

In-house IMI Accredited Course

Company Uniform

Qualifications

  • Excellent communication and customer service skills are essential.
  • Experience in a busy retail environment, particularly automotive, is preferred.

Responsibilities

  • Ensure top-notch customer service and minimal complaints.
  • Achieve sales targets and maintain cleanliness of the center.
  • Conduct service and repairs on all vehicle makes.

Skills

Customer Service

Communication Skills

Sales Target Achievement

Flexibility

Experience in Retail

Automotive Knowledge

Job description

Hours:
8.30am to 6.00pm, Monday to Saturday, with a day off in the week. Sunday working with a supplementary payment.

Salary:
Dependent on experience.

Benefits:

  1. NEST Pension Scheme enrolment after 3 months continuous service, paid via Salary Sacrifice.
  2. Life Assurance.
  3. Bonus Scheme.
  4. Wagestream - releases earnings by giving instant access to pay.
  5. Retail Discounts (High St, Online and much more).
  6. Staff Discounts.
  7. Wellbeing Support (Employee Assistance Programme, Financial Advice, Health).
  8. Training opportunities to further your career within the Company.
  9. In-house IMI accredited course to further your development & capability.
  10. In-house Hybrid training to improve skills & knowledge.
  11. Company Uniform including Safety Boots.

Holiday: 20 days per year, plus statutory holidays.

The Candidate:
The ideal candidate will have a flexible approach to tasks and be able to manage their own workload, be an excellent communicator with proven experience of working in a busy retail environment in an automotive setting.

Job Responsibilities:

  1. Ensure that Customers receive the best Customer Service and care to ensure that complaints are kept to a minimum.
  2. To ensure all sales targets and KPI’s are achieved.
  3. To maintain the cleanliness of the Centre and its equipment on an ongoing basis.
  4. To increase sales of products and services offered by the Company, in accordance with procedures.
  5. Recruit and interview all employees for the Centre.
  6. Identify any training needs for employees to progress and develop within the Company.
  7. Carry out service and repair on all makes of vehicle.
  8. All MOT Testers must hold a valid MOT Tester licence which is issued by the DVSA.
  9. To carry out MOT test to DVSA standard and input the details on the DVSA computer system.
  10. To fit any product specified by the Company to customer vehicles and carry out a range of ancillary services to customer vehicles.
  11. Support other Centres, when asked, when necessary.
  12. To adhere to the Company’s Policies & Procedures including Health & Safety, Compliance and Stock Control.
  13. To comply with reasonable instructions from Management.
  14. The company will supply you with uniform, it must be clean and presentable at all times.
  15. Liaise with Head Office and other Departments.

The role reports directly to the Centre Manager.

NO AGENCIES PLEASE.

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