Centre Administrator in Oxford

£676.72 (603.84 + 12.07% holiday pay). Plus paid induction programme.

At International House London, we are excited to invite you to join our team for the upcoming Young Learner summer season.

• Educated to GCSE standard 5 A*-C grades (including English and Maths) or equivalent.
• IT Literate
• Ability to multitask
• Excellent interpersonal skills with a client focused approach.
• Ability to work flexibly and as part of a team.
• Ability to work under pressure and to deadlines.
• Excellent time management and organisational skills.
• Confidence to take initiative and work autonomously.
• Ability to problem solve in the moment.
• Satisfactory DBS check/Police Check.
• Experience of working with Young Learners
• Experience Working in residential environment
• Ability to speak other languages
• First Aid training
• Safeguarding training.

Job Description

Contract

From 1-6 weeks depending on locations.

Hours of Work:
Your normal hours of work are up to 48 per week over a six-day week, to be agreed depending on availability and centre requirements. This position involves working on weekends and other unsocial hours.

Time off:
You will have one day off per week (a full 24-hour period). There may be some restrictions on which day this can be, depending on operational need.

The on-site induction will last for four days and will include orientation to the site, safeguarding and role-specific training. Pre-camp, there will be an online course to complete (approx. 5 hrs). You may also be invited to attend first aid training, group sessions at Head Office, and/or remote training sessions.
All elements of the induction are paid (separate to your salary).

Duties and responsibilities of all summer staff
Student Welfare and Safety
• Actively promote and safeguard the welfare of all students
• Create and maintain a safe, respectful, and inclusive environment
• Stay vigilant and report any concerns about student well-being to appropriate staff members
• Understand and adhere to all child protection and safeguarding policies
Pastoral Care and Student Support
• Provide emotional support and guidance to students adjusting to a new environment
• Collaborate with other staff members to address individual student needs
Professional Conduct
• Follow instructions and directives from line managers (CM) promptly and professionally
• Contribute to a positive work environment by maintaining a cooperative and respectful attitude
• Be flexible and willing to take on additional responsibilities as assigned by your line managers
• Adhere to all IHL Young Learners policies, procedures, and codes of conduct.

Duties and responsibilities of Centre administrator
Accommodation
• Ensure all students have rooms appropriate for their booking
• Update changes to room list and liaise with site staff regarding any maintenance issues
• Check with House supervisors if any students should not receive their deposit
• Ensure all room keys are ready for transfer day
Transfer day
• Support the centre manager preparing for transfer day
• Ensure all staff are briefed on duties for arrivals/departures
• Update live transfer sheet throughout the day
• Overseeing registration and ensure staff are all aware of the registration process
Financial transactions
• Ensure petty cash/payments received records are kept up to date
• File receipts for petty cash/payments received and upload to folders
• Ensure all expenditure is added to spreadsheet
• Reimburse staff for any expenses they have paid for
Passports and deposits
• Create a functional filing system for passports and students’ deposits
• Ensure all deposits and passports have been returned before departure
• Liaise with group leaders about storing passports
Administration
• Assist with registration of new starters (staff) including photocopying documents, checking right to work and record-keeping
• Respond to emails regarding students
• Report numbers (e.g., dietary requirements) to relevant site staff.

Other Benefits

What training will I receive?
• First aid training (optional)
• British council safeguarding training
• Role specific training on staff portal
• Professional development training, e.g. intercultural communication.

What's included/working conditions?
• 3 meals a day, and access to tea and coffee throughout the day
• Free accommodation with en-suite or shared bathroom facilities (please note that we cannot guarantee en-suite rooms, but the shared bathrooms will be staff only)
• Opportunities to attend excursions to locations in the surrounding area and around the UK
• Some use of the on-site facilities (by arrangement with the centre)
• Professional development opportunities.

How will this enhance my career?
• Office, administrative and front-of-house reception roles
• Logistics and organisational role
• Working with teenagers and young people
• Working within educational institutions.

About the school and city

International House London is an established and well-known language school, with over sixty years of experience in providing language courses and teacher training programmes.

Our spacious and fully equipped school is based near Covent Garden and we are a founding member of the International House World Organisation.

International House London welcomes over 8,000 language students from 150 countries each year. Our students enjoy learning in the vibrant and multicultural atmosphere of IH London.

IH London opened in 1959. We are the no.1 language school in Central London, judged by the latest British Council inspections and reported in the EL Gazette (2019). Every year we train over 500 new teachers and enable them to embark on exciting new journeys across the globe to inspire and teach others.

Apply for this Centre Administrator job with IH London

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International House schools are committed to looking after the welfare of their staff and students, and expect all employees to share this commitment. By applying for this job you confirm that you are of suitable character, safe to work with children and young people, and have no relevant criminal convictions.

Schools receive many applications, so please do not be disappointed if you do not hear back within a couple of weeks.

IH World Organisation is acting as a jobs board for this teaching position. If you are successful in being offered a post, you will be employed by the specific school you have applied to, and will sign an employment contract with them.

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