Central Ticketing Coordinator (Fixed Term, 6 Months)

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Client:

ASM Global Europe

Location:

Manchester, United Kingdom

Job Category:

Other

EU work permit required:

Yes

Job Reference:

76f314b1d006

Job Views:

5

Posted:

30.03.2025

Expiry Date:

14.05.2025

Job Description:

We are ASM Global, and we host breath-taking live events at our venues around the globe. Our impressive network of over 350 Stadiums, Arenas, Conference Centres and Theatres has welcomed some of the World’s most exciting Music Artists and Sporting Events. Our vision is to connect the world through inspiration, innovation, and imagination to realise the potential of the spaces and places that unite people.

What We Offer:

You will work hard at ASM, but you will be rewarded with 25 days of annual leave and bank holidays, which will give you lots of time to relax and rest.

We understand that you have a life outside of work and want to ensure that your loved ones will always be taken care of whilst you’re contributing to our success with our Life Assurance policy.

A healthy contribution of % Pension so that your golden years are spent ticking off the items on your bucket list.

Got a dental bill? Need to book a counselling session? Or even help with Physio costs? With the support of HealthShield, ASM will support these unexpected costs for you and any children.

We understand that from time to time you might need a bit of support to get back to feeling your best, so we have teamed up with Axa Health to provide our people with an Employee Assistance Programme (EAP) to support mental health in the workplace.

We are visionaries: both physically and metaphorically! When you join ASM you will be entitled to eye care vouchers and a contribution towards any glasses you require.

Pedal your way to a greener, healthier commute—join our Cycle to Work scheme and turn every ride into a win for you and the planet.

Great people know great people! Refer a friend through our Employee Referral Scheme and get rewarded for helping us build an amazing team.

The Role:

• As our central ticketing coordinator, you will support our venues in managing the online inventory of premium products.
• Act as the main liaison with the premium ticketing partners to ensure that all products are set up for sale correctly.
• Provide assistance, training and guidance to venue premium team members on system-related matters.
• Provide sales reporting and insights to the corporate leadership team.
• Track and report on premium inventory status across all events.
• Work with venue premium teams to ensure that sales are maximised across all sales channels. This may include moving inventory between platforms.
• Liaise with key ASM partners and venues to assist with the fulfilment of ticket bank requests ensuring that all bookings are tracked.
• Assist with general admission ticketing projects.
• Work with primary ticketing partners to develop the premium ticket customer journey.

About You:

• Good knowledge of the ticketing project cycle.
• Proficient in the use of Excel (or similar products).
• Experience of working with ticketing platforms (AXS, Ticketmaster or Seat Unique preferred).

Inclusive Workplace:

At ASM Global, we are committed to leading the entertainment industry towards a greener, faster, and more innovative digital future. There’s never been a better time to join our team. We aim to be an inclusive organisation, trusted and admired by our employees, customers, and suppliers. Join us and make a significant impact from day one.

We are committed to active inclusion, diversity, and equal opportunities. This commitment begins with our recruitment and selection process. We welcome discussions about flexible working arrangements.

Please let us know in your application if you need reasonable adjustments at any stage of our recruitment process. We provide a fair and transparent assessment process and will do our utmost to accommodate your needs.

If you are interested in applying, we encourage you to submit your application as soon as possible to ensure it is considered. We will continue to review applications on a rolling basis and may close the advert before the closing date.