Central Services Administrator

COO01186

Chief Operating Officer (COO) Team

£36,381 - £39,379 per annum

South Kensington Campus - Hybrid

Full time - Fixed term

About the role

Are you passionate about administration? Are you friendly, confident, and outgoing with plenty of enthusiasm and a can-do attitude? If so, we have an excellent opportunity for an independent and motivated individual to join our Property Division at Imperial.

The role is for a 10-12-month (dependent on start date), fixed term appointment and the successful candidate will join the Administration Team to provide a wide range of administrative tasks across the Property Division. The Division comprises of Building Operations, Catering and Events, Commercial Operations, Community Safety and Security, Early Years Education Centre (EYEC), Residential Services, Move – Sport Imperial, Capital Projects and Estates Management, Administration and Learning and Development, Health & Safety and Communications.

You will be responsible for the general office administration including managing promptly the enquiries to the central administration email account, maintenance of electronic filing systems and database records, producing letters, photocopying, ordering of stationery and compiling data and distributing as required.

The role also involves working closely with, and providing advice, solutions to queries, and support to staff within all areas of the Property Division, which requires flexibility to support complex departments and differing needs.

What you would be doing

• Customer Service
• Timesheet consolidation of staff hours and calculating overtime
• Supporting the recruitment process
• Online annual leave management
• Raising of purchase orders and virtual credit cards and booking meeting rooms and refreshments/catering

What we are looking for

• A-Level or Equivalent
• Previous experience of office administration in a similar role within a pressurised team
• Previous experience of the ability to communicate effectively with a variety of colleagues and customers
• Experience in multi-tasking and meeting tight deadlines
• Experience of using databases to store, manipulate and retrieve information
• Excellent communications skills, both written and verbal, to present and deliver information in an appropriate manner
• Ability to handle confidential information with tact, discretion and diplomacy and an understanding of GDPR compliance
• Experience of managing recruitment documentation, setting up interviews and liaising with candidates and arranging room bookings
• Be highly organised with an eye for detail and accuracy
• Excellent organisational and planning skills, to build and maintain systems and processes
• Excellent computer skills with an understanding and demonstrable experience of Microsoft Office, Excel, PowerPoint, Teams, Word, and Outlook
• Ability to adapt to new software in a timely manner
• Be enthusiastic, self-motivated and an effective team player
• A flexible approach to working

What we can offer you

• The opportunity to continue your career at a world-leading institution and be part of our mission to continue science for humanity
• Benefit from sector-leading salary and remuneration package
• Get access to a range of workplace benefits from day one, generous family leave packages, on-site leisure facilities and a cycle-to-work scheme
• Interest-free season ticket loan schemes for travel
• Be part of a diverse, inclusive, and collaborative work culture with various staff networks and resources designed to support your personal and professional wellbeing.

Further information

Contract Details:
Professional Services, Grade 2b
1 x Fixed Term, Full Time

If you are looking for the next stage in your career, you could be just the person we’re looking for. Please submit a fully completed application and a statement detailing how you meet all essential criteria of the role.

Closing date: Midnight on Sunday, 12 January 2025
Interviews: w/c 20 January 2025
Start date: Early February 2025

For further information, please contact Mickie Turner-Goble, Divisional Administration Manager via email at m.turner-goble@imperial.ac.uk

Available documents