Catering/Retail Team Member

NHS; Calow; On-site; GBP 20,000 - 30,000; Full time

Job description

Chesterfield Royal Hospital NHS Foundation Trust

Zero hours contract - Bank Catering/Retail Team Member

An opportunity has arisen to work with the DSFS catering/retail team located within Chesterfield Royal Hospital. The role will allow the individual to be flexible in the hours they work with shifts available from 6am until 8pm, Monday to Sunday, within various outlets located throughout the Trust.

As a Catering/Retail Assistant you will be the face of our business, delivering exceptional customer service at one of our many outlets where we provide catering and retail services. You'll join a team that takes a real pride in what they do, takes pride in their food and most of all, join a company that takes pride in its people.

Key benefits of working for DSFS

• Pay enhancements of 40% for any hours worked after 8pm and before 6am Monday to Friday and hours worked on Saturdays, Sundays and Bank Holidays.
• NEST pension scheme - upon joining you can choose whether to pay 5% or 8% and DSFS will match whichever you choose.

Interview date to be confirmed.

Main duties of the job

Your key responsibilities will include:

• Work across all our catering and retail outlets.
• Serving customers in our catering and retail outlets, basic food preparation, cleaning and generally ensuring that our customer areas are ready for business.
• Taking responsibility for stocking food and beverage areas.
• Completing regular day-to-day activities as required to ensure a smooth operation.
• Taking a flexible approach to work and always demonstrating great behaviours to colleagues, customers and clients.

About us

Derbyshire Support and Facilities Services Ltd. (DSFS) is a subsidiary company that's 100% owned by Chesterfield Royal Hospital NHS Foundation Trust. DSFS has just under 1000 staff across Soft and Hard Facilities Services, and our corporate services including ICT, Patient Records, Switchboard, Procurement, Finance, and Clinical Engineering. Very much part of the 'Chesterfield Royal family', DSFS builds on solid NHS foundations to offer a more commercial approach that's dynamic, flexible, and proactive.

DSFS is proud to be striving to achieve a truly diverse and inclusive flexible workforce by valuing and welcoming everyone's abilities, uniqueness, and individuality. All our colleagues have the right to and should be able to feel 100% themselves at work; we believe that all our people add to and should improve our culture and not just fit in with it. By embracing our diverse backgrounds and differences, our culture becomes richer and makes us stronger together.

Job responsibilities

Please see the Job description and Person Specification in the attachments. This document contains a full detailed description of the role and what the main responsibilities and duties are along with the criteria that are required.

Person Specification

Qualifications and Training

• Level 2 food hygiene certificate or willing to undertake.
• Educated to GCSE level or equivalent, or equivalent experience (to include Maths and English).
• Good knowledge of Food safety.
• Experience with Food Allergies, special diets, and labelling.

Experience

• Experience in a similar position where there are peaks and troughs in demand during service times.

Skills and Knowledge

• A good communicator, able to converse easily.
• Excellent customer care skills.
• Professional approach, being aware of the diversity of customers served.
• Must be able to work without constant supervision and meet deadlines.
• Good interpersonal skills.
• Able to prioritise and organise own workload.

Personal Attributes

• Ability to work within a team as well as using own initiative.
• Flexible to meet service needs.

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.