Catering Assistant

Northern Lincolnshire and Goole NHS Foundation Trust; Grimsby; On-site; GBP 20,000 - 28,000; Full time

Job description

Our brand-new café will operate as a Proud to Serve Starbucks model but with its own identity and branding. The café will be located within the family services building at Grimsby Hospital and will open 7 days per week. The post holder will work as part of a small team ensuring all food and drinks are of a high standard including following guidelines laid out by government standards.

You will create high-quality beverages and food items quickly and efficiently, ensuring accuracy and consistency with every order. You’ll greet customers with a friendly attitude, making sure their orders are correct and delivering a welcoming, positive experience in the café.

You will process payments accurately (card transactions only) and ensure that each customer receives the correct order. Additionally, you'll ensure the café remains spotless and inviting, keeping all areas—from the counter and kitchen to the seating immaculately clean, safe, and welcoming for both customers and staff. You’ll represent the café and brand by maintaining high standards of product knowledge and sharing our values with customers, ensuring every interaction reflects our commitment to quality and customer service.

You will also be required to work closely within a team and report to the Deputy Catering Manager to provide feedback which will assist in improving and developing the café, along with working in a professional manner towards fellow staff, patients and visitors echoing the trust’s visions and values. You will have excellent customer service skills with a positive attitude, and a passion for excellence.

The Humber Health Partnership is one of the largest acute and community Partnership arrangements in the NHS, seeing well over one million patients every year and managing a budget of over £1.3 billion.

Made up of two Trusts - Northern Lincolnshire and Goole NHS Foundation Trust (NLAG) and Hull University Teaching Hospitals NHS Trust (HUTH) - our Partnership has significant ambitions and is committed to delivering world-class hospital and community services for the 1.65 million people we serve.

Together we employ nearly 20,000 staff. Our five main hospital sites are Diana, Princess of Wales Hospital, Scunthorpe General Hospital and Goole and District Hospital, for NLAG and Hull Royal Infirmary and Castle Hill Hospital for HUTH.

As Teaching Hospitals working with the Hull York Medical School, we both lead and contribute to research in many areas - biomedical research, primary care, palliative medicine, cardiovascular and respiratory medicine, vascular surgery, cancer surgery and oncology.

We believe that by developing a diverse, inclusive, innovative, skilled and caring workforce, we can deliver excellent care to our patients and a great future for our employees, our Partnership and our community.

Should we receive a high volume of applications the advert may be closed earlier than stated.

For further details / informal visits contact: Name: Nicola Dieudonne Job title: Deputy Catering Manager Email address: [e-mail] Telephone number: 03033306035