Cashless Solutions Project Manager

Cashless Solutions Project Manager

Company: Live Nation

Department: UK & Ireland Festivals

Location: Farringdon, London OR Manchester with considerable onsite working during festival season

Reports to: VP Live Nation Festivals Finance

Working Hours: Full time plus weekend working at events across the summer festival season

Job Type: Permanent

Role Description

As our Cashless Solutions Manager, you will be at the heart of ensuring our festivals run smoothly and efficiently by delivering a best in class Cashless experience for all on site purchases and payments.

The role will work across all Live Nation UK and Ireland festivals, reporting to the VP Festivals Finance. It covers all aspects of planning and managing each event project including, but not limited to; Pre event planning, on site deployment and supervision, post event reconciliation, settlement, analysis and reporting.

What it’s like to work in the Team

The Cashless Solutions Project Manager will be an integral member of the team to ensure seamless delivery of our cashless and payments experience across our events. Our mission is to ‘put fans first and deliver world class experiences’. To do this we strive to always embody our Fan First Values:

• We care: We genuinely care about our Fans as individuals.
• We make it relevant: We deliver the products, services and experience that enhance their experience.
• We communicate: We embody great communication at all times.
• We take ownership: We take ownership, responsibility, and accountability to get the job done.
• We add value: We focus on the detail that drives enhanced commercial performance.
• We do what’s right: We drive a culture of inclusivity, diversity and sustainability.

What we can offer you

Live Nation offers impressive employee benefits including tickets to shows and festivals, healthcare benefits including mental health support, unlimited annual leave and much more.

Who you are

Competencies / Skills / Knowledge / Experience

Essential:

• Proven project management experience
• Strong Excel skills
• Experience with EPOS and payment systems
• Excellent communication skills
• Strong attention to detail, administration, time management, planning and presentation skills
• Strong understanding of financial and commercial principles
• Able to manage pressure and conflicting deadlines
• Flexibility to meet the needs of the business
• Good organization skills

Desirable:

• Experience within an accounting function
• Experience of working in live events and/or festivals
• Experience in managing third party suppliers and contractors

Behaviours:

• Strong work ethic with a can-do attitude
• Ability to multi-task and work in a fast-paced environment
• Self-starter and problem solver
• Deadline focused
• Works well in a team environment

What the role includes

Pre-event:

• Production of finance procedures, including timelines, covering reconciliation and settlement process.
• Regular communication with stakeholders to ensure all parties are aligned.
• Coordinate weekly meetings per event and manage the central event tracker.
• Manage the site requirements for each project.
• Organise site visits when needed.

During events:

• Managing two full-time direct reports and additional support during the festival season.
• Oversee on-site meetings with key stakeholders.
• Monitoring and ensuring that all aspects of the system deployment are running to plan.
• Reporting of sales, loyalty programme and KPIs to management.

Post-event:

• Oversee the completion of event and bank reconciliations.
• Manage the trader settlement process to agreed terms.
• Post-event analysis of data and costs.

Equal Opportunities

We are passionate and committed to our people and go beyond the rhetoric of diversity and inclusion.

The Company

Live Nation Entertainment is the world’s leading live entertainment company.

APPLICATION DEADLINE: 19th January 2025.