Casework Support Officer (Administrator)

Eurofins; South Oxfordshire; On-site; GBP 20,000 - 30,000

Job description

Company Description

Eurofins Forensic Services (EFS) is the largest forensic service provider in the UK and Europe. We are part of Eurofins Scientific, which is an international life sciences company, providing a unique range of analytical testing services to clients across multiple industries, to make life and our environment safer, healthier and more sustainable. From the food you eat, to the water you drink, to the medicines you rely on and forensics. Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe, their ingredients are authentic, and labelling is accurate. Eurofins is dedicated to delivering testing services that contribute to the health and safety of society and the planet, and to its corporate responsibility to protect the environment and ensure diversity, equity, and inclusion across the entire network of Eurofins companies.

Eurofins Scientific is a leading international group of laboratories with over EUR 6.95 billion annual sales and over 63,000 employees with a network of 950 laboratories in 60 countries.

Eurofins has a network of 16 sites in the UK and the Group provides an unparalleled range of over 200,000 reliable and validated analytical methods and support services to the pharmaceutical, food, environmental and consumer product industries, and to governments.

Eurofins Forensic Services (EFS) laboratories are amongst the most advanced analytical facilities in Europe, enabling the company to offer a complete and comprehensive range of independent and innovative forensic testing solutions to police forces, legal and criminal justice organisations throughout the UK and Europe.

The Role

We are currently recruiting for a Casework Support Officer within our busy office in Culham. The role focuses predominantly on supporting a team of 20 Forensic Scientists in the everyday management of casework from one of the UK’s largest police forces. This will involve inputting accurate case information onto our case management system and a variety of other tasks such as general office duties, filing, invoicing, meeting visitors and dealing with customer enquiries.

Salary: Competitive

Location: Culham

Contract: Permanent

Hours: 22.5 hours per week with possibility to increase over next year. Flexible working days and hours that can be around school hours.

Closing date: 27th April 2025

The ideal Candidate:

We are looking for someone who can pro-actively work unaccompanied, manage their own time, demonstrate attention to detail and who takes pride and care in their role.

Here at EFS integrity and customer focus is at the heart of everything we do, so a can-do and problem-solving attitude as well as a willingness to contribute to a continual improvement approach within the organisation would be a distinct advantage and will see you excel in this role.

Knowledge, Experience and Behaviours

• Excellent written and oral communication skills
• Confident team player with a proactive and flexible attitude
• Ability to work independently
• Exhibit high levels of concentration, accuracy and reliability
• Display patience, determination, attention to detail and integrity at all times
• Minimum of 3 GCSEs at grade C or above to include English and Maths.

Company Benefits

In return for your hard work and loyal service, we will offer a competitive salary, and a selection of employee benefits via our flexible benefits menu which includes:

• Life Assurance (3 times annual salary).
• Career and salary progression through our Career Pathways programme.
• Scottish Widows Company Pension Plan.
• 25 days annual leave plus bank holidays (increasing to a maximum of 30 days).
• Holiday buy and sell scheme.
• Employee length of service awards and yearly recognition schemes, celebrating work anniversaries here at EFS.
• Employee technology scheme.
• Discount vouchers and flexi reward points on our employee wellness hub.
• Perkbox membership, allowing you to save money all year round on a wide range of perks such as supermarket savings, days out or your daily coffee via discount vouchers and flexi reward points, along with access to our employee wellness hub.
• Learning and study support.
• Employee Assistance Programme.
• Health Cash Plan membership.
• Enhanced company sick, maternity and paternity pay scheme.
• Refer a friend scheme.
• Cycle to work scheme.
• Give As You Earn (GAYE) Scheme.

Important Notice for Candidates

Due to the highly sensitive nature of the work we undertake on-site, applicants should note that security clearance will be required for this role. To gain security clearance you must have five years continuous residency in the UK. Security clearance is undertaken by a third party to police personnel vetting standards (NPPV3 and SC), as such any criminal convictions may prevent you from gaining security clearance.

Please note, you may be required to undertake drug and alcohol testing prior to commencing employment.

Find out more about working for Eurofins on our careers page: https://careers.eurofins.com/