Care Navigator

Rethink Mental Illness; Teignbridge; On-site; GBP 23,000; Full time

Job description

Vacancy Salary £22,993.74

Vacancy Location HMP Humber

This is a Permanent, 35 vacancy that will close in 11 days at 23:59 BST.

Your role

About The Role

Rethink Mental Illness is seeking a committed Care Navigator to provide tailored, high-quality support to individuals being released from HMP Humber. As part of our integrated mental health team, you’ll work closely with healthcare and prison staff to ensure that health services are in place to support a smooth, positive transition from prison to community life. Using a strengths-based, coaching approach, you’ll offer one-to-one and group interventions, helping individuals manage their own wellbeing and reconnect with essential community resources.

This is a FTC until 01/05/2026

Key Responsibilities

• Deliver pre- and post-release support to individuals with health vulnerabilities, assisting with continuity of care and connecting them to community services.
• Conduct initial assessments and care mapping for service users, creating tailored care plans for effective release and reintegration.
• Organise and contribute to health promotion events, supporting the reduction of health inequalities and the promotion of wellbeing.
• Maintain accurate, detailed records in accordance with organisational and national standards, and manage multiple tasks to meet the demands of a high-volume, fast-paced environment.

Qualifications & Skills

• NVQ Level 3 or equivalent in Health and Social Care or related field.
• Experience supporting vulnerable individuals to set and achieve goals, with knowledge of health, criminal justice, housing, and social care.
• Strong communication skills with experience in case management, structured interventions, and care planning.
• Proficiency in Microsoft Word, Excel, and database systems, along with effective time management and problem-solving abilities.

Desirable: Experience within a prison setting or working with individuals involved in the criminal justice system, and additional mental health or coaching training.

Candidate must be a Driver

Appointments will be at the minimum of the band.

We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Given the nature of this role, which involves frequent travel to various locations and timely meetings, a clean driver's licence is essential.

Who are we?

We’re Rethink Mental Illness, a leading charity provider of mental health services in England. We support thousands of people through our groups, services, policy, campaigns and advice and information. Our work supports us in delivering on our mission: 'A better life for everyone severely affected by mental illness.'

Diversity, Equity, Inclusion

Diversity is important to us and we appreciate difference through difference, inclusiveness and belonging. It gives us a deeper understanding of the world, our society and the diverse communities we’re working with. By including everyone, we are able to draw on the unique experiences and expertise of our people to help shape and enrich our workplace and improve our services. We recognise and support staff networks and support groups for our ethnically diverse and LGBTQIA+ colleagues. We are also proud to have been awarded Disability Confident Employer status and are a signatory to the Business in the Community Race at Work Charter.

Becoming a truly anti-racist organisation

We have an ambition of becoming a truly anti-racist employer, campaigning organisation and service provider - and in our efforts to influence policy and wider societal factors impacting on mental health set out in our anti-racist statement. We have designed a multi-year anti-racist programme of work contained in our Race Equality Action Plan which demonstrates our intention to hold ourselves accountable and be judged on our progress on becoming a truly anti-racist organisation.

Our Charity

Our work to achieve this is guided by seven core values:

• Commitment
• Equity
• Expertise
• Hope
• Openness
• Passion
• Understanding

What do we value?

Passion

We are passionate about leading the way to a better quality of life for everyone severely affected by mental illness.

Commitment

We work tirelessly to provide support for everyone severely affected by mental illness.

Openness

We are open and transparent in all our work with beneficiaries, supporters, partners and the public to achieve change for people severely affected by mental illness.

Hope

We offer hope of a better quality of life for all those severely affected by mental illness.

Expertise

We constantly use our expertise to provide practical and personal support for people who are severely affected by mental illness.

Understanding

People who are severely affected by mental illness are at the heart of everything we do in our organisation – our membership, our governance and our workforce.

Equity

We believe that in a world where discrimination and disadvantage exist, treating people with equity is critical to ensure justice and fairness for all.

What will you receive?

You Will Have Plenty Of Opportunities To Enhance Your Abilities With The Opportunity To Make a Real Difference Every Day. In Addition, You Will Have Excellent Development Opportunities Including Funded Training, Career Development, And a Range Of E-learning Courses. You Will Also Receive

Employer funded pension

Flexible

working

Life

assurance

Employee Assistance Programme

Eyecare vouchers

up to £55 towards the cost of new glasses or lenses

Training opportunities

e-learning courses & much more

Annual

leave

25 days rising to 30, plus bank holidays

Rethink

day

1 day’s additional leave (pro rata) on your Birthday

PULSE

Reward, Benefits and Recognition Platform

For the full list, see our website here.

Our colleagues say

“From the very start I was made to feel welcome and respected in my new team. In the short time I have been working with Rethink Mental Illness as a service administrator I have been able to contribute ideas and make meaningful change, and I appreciate that Rethink allows me to direct my own role development and help me build on the skills I want to work on.”

“Working for Rethink Mental Illness is the most rewarding job I could ask for. As a Peer and Volunteer Co-ordinator I get to work with a huge variety of people, with a range of skills and support them to incorporate those skills into their volunteering roles. I am always looking for gaps that need filling and creating new and exciting opportunities that will benefit our service, mental health in the community, but most importantly the people giving up their time to help.”

“I’ve previously worked in a large corporate environment, in the criminal justice sector and other charities. Without a shadow of a doubt, Rethink Mental Illness has been the best employer I’ve ever had. They care about their staff. Its great working with like-minded people and knowing that you are making a real difference to people’s lives.”

“It feels very rewarding to be part of such a meaningful Organisation where everyone is valued and has the opportunity to make a difference.”

Please be mindful that we may need to close adverts early if we receive a high volume of applications, we, therefore, encourage you to apply as soon as possible.

Documents

DBS Handling and Storage Policy Statement - Download
Employee Benefits - Download
Policy statement on the Recruitment of Ex-offenders - Download
HMP Hmber JD.docx - Download