Care Manager - £32K - Bury

Care Manager - £30k - Blackburn

Position: Care Manager
Shifts Available: Monday to Friday, 37.50 hours per week, with availability to be on call or work weekends where necessary

About Us:
At our core, we are more than just a care provider—we are a community-driven organisation committed to improving the quality of life for the individuals we serve. Our Home Care (Domiciliary Care) services offer essential support in the comfort of clients' own homes. As a Registered Care Manager, you will lead our team in delivering outstanding care while overseeing operational efficiency and service growth. If you're passionate about leading teams and making a real difference in home care, we want to hear from you!

Why Join Us?

1. Refer a Friend Scheme: Earn £125 for both you and your referral through our "Refer a Friend" Scheme (terms apply).
2. Quarterly & Annual Carer Awards: Be celebrated for your dedication with our Carer Awards.
3. Blue Light Card: Enjoy discounts at hundreds of high street retailers and major brands. We'll reimburse the cost of your Blue Light Card!
4. Employee Assistance Programme: Free, impartial support for you and your family, whenever you need it.
5. Mileage Allowance: Get reimbursed for travel costs during your visits.
6. People and Wellbeing Team: Access to a supportive team focused on your wellbeing.
7. Career Growth: We are committed to your professional development, offering opportunities for career progression.
8. Supportive Environment: Join a collaborative workplace where your contributions are recognised, valued, and rewarded.
9. Sustainability Leadership: We champion sustainable practices in healthcare, reducing emissions by 88.8% since 2019 and working towards Net Zero emissions by 2030.
10. Weekly/Fortnightly Pay & Pension: Enjoy the security of regular pay and contribute to our stakeholder pension plan.
11. Toll/Bridge/Tunnel Costs Covered: We reimburse toll, bridge, or tunnel costs incurred during travel to work (terms apply).

Key Responsibilities:

1. Support Management: Assist the Registered Care Manager with the day-to-day operations and coordination of the branch to ensure efficient, profitable, and high-quality domiciliary care delivery.
2. Record Keeping & Reporting: Ensure accurate record-keeping, generate reports, and address any complaints from service users and staff in a timely manner.
3. Recruitment & Staffing: Contribute to the growth of the team by actively recruiting new care staff, guiding them through the onboarding process, and managing weekly staffing rotas.
4. Business Development: Actively pursue new business opportunities to foster the commercial growth of the branch.
5. Operational Compliance: Stay current with operational practices, health and safety regulations, and emergency protocols to ensure compliance with all policies.
6. Emergency Duties: Take on out-of-office responsibilities as required, including providing emergency hands-on care, handling on-call duties, attending social events, and offering emergency phone support to care staff.
7. Liaison & Coordination: Communicate effectively with other departments, team members, key stakeholders, such as commissioners and clients, and the public.
8. Additional Duties: Perform other tasks as requested to ensure the branch's continued success.

What We Are Looking For:

1. Experience: Prior experience in a managerial or supervisory role within the domiciliary care sector is essential.
2. Qualifications: NVQ/QCF Level 3 in Health and Social Care is required, with Level 5 in Health and Social Care desirable or in progress.
3. Leadership: Demonstrated ability to lead, delegate, and mentor teams effectively.
4. Communication Skills: Excellent communication skills paired with a compassionate and empathetic approach.
5. Organisational Skills: Strong organisational capabilities, including experience in staffing rota creation and managing multiple responsibilities.
6. Flexibility: Ability to work flexible hours, including providing hands-on care during staffing shortages, when needed.
7. Personality: A friendly and supportive nature with a genuine passion for helping others.
8. Collaboration: Willingness to work collaboratively in a fast-paced environment, supporting colleagues.
9. Driving License: A valid driving license and access to a vehicle is required.
10. Car Insurance: Must hold or be willing to obtain work-related car insurance.
11. DBS Check: Willingness to undergo an enhanced DBS clearance.

Ready to Make a Difference?
If you're eager to lead a team and make a positive impact in the domiciliary care sector, I'd love to hear from you! Please call Rory on (phone number removed) or alternatively, email (url removed).