Care Manager

About Our Home:

Nestled in a peaceful residential setting, Norwood Green Care Home features 92 comfortable bedrooms, beautiful gardens, and social lounges. Our personalised care plans, excellent facilities, daily activities, and nutritious meals provide everything you need for a fulfilling life.

We are seeking an experienced Care Manager to join the team.

Responsibilities:

• Ensure policies and procedures are understood and implemented to ensure the highest standards of care.
• Responsible to ensure maximum resident occupancy levels.
• Participate in the development of objectives for the Home and ensure those objectives are achieved.

Residents:

• Ensure the maintenance of the highest standards of care consistent with the requirements of the registering authorities and the policy and procedure manuals.
• Ensure the health, safety, and wellbeing of residents.
• Be responsible for good liaison with all appropriate outside professionals associated with resident care.
• Undertake care tasks on a regular basis as required by the needs of the home.
• Liaise with all regulatory bodies as required.
• Apply the company’s complaints procedure which allows residents to have their complaints dealt with in an open and honest way without fear of victimisation.
• Report to the Home Manager any complaints made by residents or relatives and investigate as required by the manager.
• Investigate all injuries sustained by residents while in the care of the home.
• Report all serious injuries to the Home Manager.

Staffing:

• Ensure a high standard of service is available to residents.
• Encourage ideas and suggestions which contribute to improved services.
• Discuss and find solutions to common problems.
• Carry out staff appraisal and development interviews at least once a year and supervisions every eight weeks.
• Ensure compliance with policies and procedures.
• Responsible for the recruitment and selection of staff. Ensure that all new staff have the necessary qualifications and training.
• Ensure that all relevant staff are aware of the legal requirements in relation to the administering and custody of drugs.
• Ensure the off duty rota is planned 4 weeks in advance so that staff have a clear idea of their shift duties.
• Introduce new staff to their duties to ensure that job descriptions are understood and followed.

Budget and Domestic Management:

• Understand the budget constraints that apply to the home and support the Home Manager in keeping within these constraints and in the careful and cost-effective use of resources.
• Advise the Home Manager on minor capital works and review the need to update equipment, furniture, and fittings in priority order.
• Ensure that health and safety standards are maintained in accordance with the Health & Safety at Work Act (1976) and Gold Care Homes’ policy.

General Responsibilities:

• As required, attend meetings with the Home Manager to discuss the overall management of the home.
• Carry out all duties commensurate with the general level of responsibility for the post.
• Be accountable direct to the Home Manager for the day-to-day management of the residential unit.
• Implement and audit, where required, any Quality System undertaken by the Company.

What we can offer you:

• £35,000 per annum
• ESAS – Salary Advance
• Employee Assistance Programme
• Perkbox
• Employee of the Month
• Long term service awards
• Blue Light Card
• Professional Development
• Refer a Friend