Care Logistics Manager

Care Logistics Manager £32,000-£38,000 per annum plus benefits
Full time 37.5 hours per week, Monday to Friday 9am-5pm with occasional cover for evenings and weekends
Aberdare and Risca, Mid Glamorgan CF44 8AS

We’re looking for an inspirational leader to join our Co-op Funeralcare team as a care logistics manager. If you have the skills and ability we need, we can offer you a great opportunity to develop your career and make a real impact to the delivery and development of our service.

In this role, you’ll take overall responsibility for the co-ordination of funerals and the line management of operational teams. You’ll make sure all necessary resource is in the right place at the right time to enable the delivery of funerals to the highest possible standard. We’ll look to you to continually improve the operation as well as support the team with any hurdles they may face on a day to day basis. You don’t need to have come from the funeral industry to be successful in this job. What you will need is a strong logistics background, with experience of coordinating various streams of activity in a dynamic environment.

What you’ll do

1. make sure everything and everyone is in the right place at the right time to deliver funerals, including; the respectful transfer of the deceased, the preparation of the coffin, the whereabouts of the vehicles, and much more
2. engage all necessary colleagues effectively, making sure they’re involved and empowered as well as acting as a point of escalation for any logistical problems
3. coach and develop a team of funeral service operatives, drivers and embalmers
4. continually review and improve the logistics operation across your area

This role will suit people who have

1. inspirational leadership skills and a real passion for delivering the best possible client service
2. a high attention to detail, and are used to working within a fast-paced environment, handling lots of things at any one time
3. confidence using both IT systems and manual methods of managing logistics
4. the ability to think on your feet, whilst still being compassionate and empathetic
5. the capability to carry out lifting and manual handling
6. a driver’s license and the flexibility to travel

Why Co-op?

You’ll get a fantastic benefits package including:

1. 30% off Co-op branded products in our food stores all year-round
2. 10% off other brands in our food stores all year-round (doubles to 20% on the Friday and Saturday after payday)
3. discounts on other Co-op products and services
4. 23 days holidays (pro rata, rising with service)
5. a pension with up to 10% employer contributions
6. access to our Employee Assistance Programme which offers confidential advice and support on anything you’re struggling with, 24 hours a day
7. access to virtual GP and free eye tests
8. endless career development opportunities including apprenticeships
9. friendly, supportive team and the knowledge that you make a huge difference to your community
10. access to Wagestream - a money management app that gives you access to a percentage of your pay as you earn it

At Co-op, we’re proud to do things a different way. As one of the world’s largest co-operatives, owned by millions of members, community is at the heart of what we do. Since our Co-op was founded in 1844, we’ve had a clear social purpose, and everything we do as a business helps to build a fairer world for our members, customers, colleagues, and communities.

Building an inclusive work environment

We’re actively building diverse teams and we welcome applications from everyone. We want to build inclusive work environments, where our colleagues have equal opportunities to reach their full potential. We celebrate our differences, and recognise the importance of our teams reflecting the communities they serve.

If you have a disability, we can make reasonable adjustments to our recruitment process according to your needs. We're also part of the Disability Confident scheme, meaning we'll always offer an interview to disabled candidates who apply through the scheme if they meet the minimum criteria for a job.

If we invite you to take part in the recruitment process for any of our jobs, we’ll ask you if you need any reasonable adjustments to enable you to participate.

You can find out more about our recruitment process at jobs.coop.co.uk/apply-process.

You can find out more about the Disability Confident scheme and all our commitments to diversity and inclusion at colleagues.coop.co.uk/diversity-inclusion-and-wellbeing.

If you’re successful in your application, we’ll perform some background checks as part of our pre-employment screening process. These will include a DBS (disclosure and barring service) and adverse media checks, and an occupational health questionnaire (to ensure you are fit to perform the role). We’ll also check your social media activity on platforms like Facebook, Twitter and Instagram.

Any offer of employment made will be conditional upon the completion of pre-employment screening checks.