Care Coordinator

Nurseplus UK Ltd; Salisbury; On-site; GBP 24,000 - 32,000; Full time

Job description

This is an exciting opportunity to join our friendly and fast-paced homecare team covering the Norwich area. We have a large homecare office based in Norwich. If you're motivated by making a difference in people's lives and passionate about providing good care, then this could be the role for you.

Benefits of working with Nurseplus as a Care Coordinator:

1. Salary is competitive
2. A structured pathway for your career development
3. Contributory pension scheme
4. Company Healthcare scheme
5. Company discounts scheme for high street retailers
6. Your birthday off
7. Cycle to work scheme
8. Generous maternity and paternity benefits

The main duties of the Care Coordinator role include:

1. Be the first point of contact for both new and existing Service Users and Care Workers.
2. Effectively handle initial enquiries from prospective service users and their families.
3. Rostering staff to provide a safe delivery of service to clients.
4. Liaise with other professionals involved in service users' care.
5. Assisting with recruiting new care workers to the team.
6. Monitor care workers and carry out supervisions and appraisals.
7. Supporting the effective handling of safeguarding, incidents, and complaints as required.
8. Ensure the service is working within the standards expected by the CQC.

What we are looking for in a successful candidate:

1. A full UK driving license is essential
2. A good communicator with the ability to build and maintain strong relationships.
3. Flexible to cope with changing demands and priorities, remaining calm under pressure.
4. Well organised with the ability to multitask.
5. A Friendly, confident and helpful telephone manner.
6. A person with a strong focus on teamwork, and also have the ability to work independently and apply initiative.
7. A person with a positive, focused attitude to enable targets to be met and exceeded.

About us

Nurseplus is a national company with a network of branches across the UK. We are committed to supporting our workforce to ensure they have the right skills to do their job and enable them to develop themselves and their careers.