Care Coordinator

At North Richmond Community Health (NRCH), we are proud to deliver courageous health and community services that collaboratively address health inequity.

We nurture a workforce that is passionate and diverse, with shared values and a strong commitment to making positive health impacts within the heart of North Richmond.

With access to a variety of flexible work arrangements, health and wellbeing activities, and a rich learning environment, our team members are consistently able to deepen their expertise by being part of impactful and world-recognised community health solutions.

• Generous salary packaging options
• 2 Part-time roles available (.8FTE)
• Fixed Term until 30 June 2025, or 29 August 2025
• Strong connection to community and innovation

About the role

Are you looking for a role where you can make a real difference in someone’s recovery journey—supporting them to regain independence and thrive at home after a hospital stay?

We’re looking for a compassionate and skilled Care Coordinator (Post Acute Care) to join our multidisciplinary team at North Richmond Community Health (NRCH). This dynamic role sits within the Health Independence Program (HIP) and is delivered in partnership with St Vincent’s Health Melbourne.

In this role, you’ll be the first point of contact for clients transitioning from hospital to home, helping them navigate the service system and access the care they need. Whether you're a Registered Nurse or an Allied Health Clinician, your clinical knowledge and coordination skills will support clients to safely recover and maintain their wellbeing in the community.

Key responsibilities:

• Conduct intake, screening, and client needs assessments
• Develop and review individualised care plans in collaboration with clients
• Coordinate a range of clinical and home-based supports tailored to each client’s needs
• Provide clinical care where required, in-home or onsite
• Liaise with hospital staff, carers, community service providers, and internal stakeholders
• Advocate for clients and make referrals to additional services as needed
• Participate in case conferences, discharge planning, and family meetings
• Maintain accurate electronic client records using TCM
• Contribute to continuous quality improvement activities within HIP and NRCH
• Participate actively in team meetings, training, and organisational initiatives

Please note: This role can be offered to either a registered nurse or an allied health clinician.

About you

Are you someone who thrives in a fast-paced, client-centred environment and enjoys making a lasting impact through coordinated care and compassionate support?

We’re seeking a proactive and experienced clinician who is passionate about community health and person-centred care.

Key selection criteria:

Qualifications & Registrations:

• Relevant tertiary qualification as a Registered Nurse or Allied Health Clinician
• Current AHPRA registration
• Current Victorian Driver’s License (desired)

Experience:

• Minimum 5 years' clinical experience in a health setting (hospital and/or community)
• Demonstrated experience working with clients with complex needs including mental health, homelessness, chronic illness, drug and alcohol, and dementia
• Sound knowledge of acute hospital discharge planning and community service systems
• Experience working with culturally, linguistically, and socially diverse communities

Skills & Attributes:

• Strong care coordination and clinical reasoning skills
• Excellent organisational and time management abilities
• Capacity to problem-solve and work independently
• High-level interpersonal and relationship-building skills
• Proficient in Microsoft Office and electronic client record systems

Closing Date: 25 March 2025

Join us in delivering holistic, recovery-focused care that supports people to live independently and with dignity in their communities.

To learn more about NRCH, visit www.nrch.com.au