Car Parking Officer (NHS AfC: Band 2) - Car Parking - Manchester University NHS Foundation Trust

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We are looking for a reliable and responsible person to work within our car parking team. To provide support to maintain an efficient and safe car parking service to staff and visitors across our hospital site.

Working outdoors, you will manually patrol car parks, provide advice to visitors and staff, and enforce illegal parking as required in line with parking regulations and Group Policy.

You will support with traffic management, maintaining an efficient flow of traffic around the site, reporting any safety or traffic incidents.

You will work as part of a team to deliver a professional effective car parking service on a full time basis (37.5hrs)

Main duties of the job

1. Liaise with staff, patients and visitors to the site to ensure that the Trust’s Car Parking Management Policy is adhered to and enforced at all times.
2. Manually carry out parking enforcement for vehicles parked illegally in line with Group policy and parking regulations.
3. Liaise with staff, patients and visitors to the site providing directions and advice on parking.
4. Report any accidents and incidents occurring within the car parking areas.
5. Maintain car parking equipment and replace consumables such as pay and display machine ticket rolls.
6. Complete regular cash collections as part of a team.
7. Assist with traffic management/placing adequate barriers in the event of traffic incidents.

Working for our organisation

MFT is one of the largest NHS Trusts in England with a turnover of £2.8bn & is on a different scale than most other NHS Trusts. We’re creating an exceptional integrated health & social care system for the 1 million patients who rely on our services every year.

Bringing together 10 hospitals & community services from across Manchester, Trafford & beyond, we champion collaborative working & transformation, encouraging our 30,000 workforce to pursue their most ambitious goals. We set standards that other Trusts seek to emulate so you’ll benefit from a scale of opportunity that is nothing short of extraordinary.

We’ve also created a digitally enabled organisation to improve clinical quality, patient & staff experience, operational effectiveness & driving research, and innovation through the introduction of Hive; our Electronic Patient Record system which launched in September 2022.

We’re proud to be a major academic Research Centre & Education provider, providing you with a robust infrastructure to encourage and facilitate high-quality research programmes. What’s more, we’re excited to be embarking on our Green Plan which sets out how MFT continues to play its part in making healthcare more sustainable.

At MFT, we create and foster a culture of inclusion and belonging, provide equal opportunities for career development that are fair, open, and transparent, protecting your health and wellbeing and shaping the future of our organisation together.

Detailed job description and main responsibilities

To find out more about the key responsibilities and the specific skills and experience you’ll need, take a look at the Job Description & Person Specification attachments under the ‘Supporting Documents’ heading. So that you’re even more equipped to make an informed decision to apply to us, you’ll need to take time to read the ‘Candidate Essentials Guide’ that sits with the Job Description and Person Specification. This document provides you with details about the Trust, our benefits and outlines how ‘we care for you as you care for others’. Most importantly, it also contains critical information you’ll need to be aware of before you submit an application form.

Diversity Matters

MFT is committed to promoting equality of opportunity, celebrating, and valuing diversity and eliminating any form of unlawful discrimination across our workforce, ensuring our people are truly representative of the communities we serve. All individuals regardless of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, sex and sexual orientation are encouraged to apply for this post. As an inclusive employer, we are here to support you. If you have any special requirements to help you with your application, email our team at resourcing@mft.nhs.uk.

We’re looking forward to hearing from you!

Person specification

• 12 months experience of working with the public within the last two years
• Full clean UK Driving Licence
• Experience of working as part of a team
• Ability to follow instructions
• Accuracy and attention to detail
• Able to deal with sensitive/emotive issues
• Ability to be firm/assertive
• courteous and professional attitude
• Awareness of confidentiality
• Good verbal and written communication
• Fitness to undertake duties of the post
• Good IT Skills
• Experience of working within a hospital environment
• Educated to GCSE (A to C Grade)

Employer certification / accreditation badges

This post will require a submission for Disclosure to be made to check for any unspent criminal convictions.