Campaign Operations Manager

Who We Are

In a world full of United’s, City’s and Rovers, there is only one Hotspur. Tottenham Hotspur.

Founded in 1882, Tottenham Hotspur is an iconic English football club, playing in the Premier League and Women’s Super League. From North London to the world, our fanbase spans continents, cultures, and generations. Spurs is a club that’s always dared to push boundaries, breaking new ground and rewriting history.

We offer world-class facilities: In 2019, we opened our state-of-the-art Stadium, a £1 billion landmark that’s the beating heart of North Tottenham’s transformation. More than just a football ground, it’s an engine of change — creating 4,000 jobs and injecting £300 million into the local economy every year. We also have our £100 million Training Centre.

We’re at our brightest when we’re all together. Our Club, our teams, our community.

The Role:

We’re currently recruiting for a Media Campaign Operations Manager within our Commercial Partnerships team to help us take things to the next level.

About You

• The Campaign Operations Manager will be responsible for the set-up, management, and optimisation of advertising campaigns across various media touchpoints.
• You will be responsible for implementing, tracking, and analysing digital advertising campaigns on behalf of our partners to ensure their on-time delivery and successful execution.
• You will collaborate with internal stakeholders and external marketing teams to gather campaign KPIs and targeting requirements, as well as act as their first point of contact for technical set-up.
• You will lead the implementation of digital ad campaigns, ensuring accurate set-up across multiple ad platforms such as Meta Ads, Google Ads, TikTok, and programmatic platforms.
• You will monitor ad campaign performance, analyse and report on key metrics, and identify areas for optimisation to improve effectiveness, such as amending targeting, implementing additional ad creatives, and assessing bidding strategy.
• You will advise internal and external creative resources on required advertising specifications, and run checks to ensure ad creatives comply with industry standards, platform guidelines, and best practice implementation.
• You will generate regular campaign tracking reports, evaluate trends, and provide performance updates and recommendations to the Senior Media Strategist to enhance campaign outcomes or identify any performance concerns.

What you will bring

• Prior experience working within a media agency or equivalent executing digital media campaigns, including ad trafficking and tagging, with ideally Ad Ops experience.
• A robust understanding of the current digital and social marketing landscape.
• Proficiency in Digital and Social Ad tools, including Google Ads, DV360, Facebook Ads Manager, and programmatic platforms.
• Experience with Meta/TikTok/Pixel implementation and Google Tag Manager.
• Familiarity with ad-serving platforms, ad exchanges, and DSPs.
• Strong analytical and problem-solving skills, with meticulous attention to detail.
• Natural self-starter with the ability to work autonomously and to strict delivery deadlines, with a drive for achieving results.
• An interest and understanding of the Football/Sporting landscape is desirable.

The Tottenham Hotspur Way

Is to push harder, rise higher and forge greater. We involve, inspire and elevate one another to be our best selves, to produce exceptional on and off the pitch. Every day brings us opportunities to improve and make the impossible, possible.

Our values that bind us:

DREAM THE IMPOSSIBLE – Impossible made possible when we think outside the box.

DARE TO CHANGE THE GAME – Relentlessly strive for glory and leave our mark on the world.

DO IT OUR WAY – Win the right way, never at all costs.

Our Responsibility to you

Safeguarding is fundamental to the success in all that we do. Successful candidates are to be reminded they would be subject to various background, DBS, and reference checks for this role.

We welcome applications from anyone regardless of age, disability, gender, race, or ethnic and national origins, religion or belief, or sexual orientation.