CAMPAIGN MANAGER

Campaign Manager

Salary: £14.90 per hour + Monthly Bonus

Location: Solihull

Hours: 35 ½ hours per week, Monday – Thursday 9.00am -5.00pm, Friday 8.00am – 2.45pm

Contract: Temp to Perm

Our client is a well-established company with a reputation for excellence in telemarketing services. They are committed to providing their clients with exceptional results and creating a positive work environment for their employees.

They are seeking a highly motivated and results-oriented Campaign Manager to join their dynamic team. As a key member of the Operations Team, you will play a pivotal role in bridging the gap between the clients and telemarketing agents, ensuring successful campaign execution and client satisfaction.

Main Responsibilities:

• Campaign Management: Oversee the planning, implementation, and optimisation of telemarketing campaigns.
• Training Coordination: Collaborate with the Training Department to develop and deliver effective training programs for Telemarketing Agents.
• Client Communication: Build strong relationships with clients, providing regular updates on campaign performance and addressing their needs.
• Performance Monitoring: Track and analyse key performance indicators (KPIs) to identify areas for improvement.
• Team Leadership: Motivate and support telemarketing agents to achieve their goals.
• Reporting: Prepare detailed reports on campaign performance for management and clients.

Skills/Experience Required:

• Proven experience in telemarketing or a related field.
• Strong leadership and organisational skills.
• Excellent communication and interpersonal skills.
• Ability to analyse data and make data-driven decisions.
• Proficiency in CRM software and telephony systems.

In return for your hard work and commitment, our client offers fantastic benefits and incentives including:

• Competitive salary and commission structure.
• Opportunities for career advancement.
• Comprehensive training and development.
• Supportive and collaborative work environment.
• Generous holiday allowance and flexible working arrangements.
• Recognition programs and incentives for top performers.