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Call Center Operator - Uncapped Commission

EE

Tir-Phil

Hybrid

GBP 25,000 - 26,000

Full time

10 days ago

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Job summary

An established industry player is seeking a Call Center Operator with a passion for connecting with people. This role offers a great starting salary with the potential for growth, alongside uncapped commission. You will engage with customers, discussing how to enhance their digital experiences without pressure. Flexibility is key, with options for self-scheduling and occasional home working. Join a supportive team that values your career development and offers numerous perks, including healthcare options and generous family leave. If you have a knack for building relationships, this could be the perfect opportunity for you.

Benefits

Online GP access
Paid carer’s leave
Equalized family leave
Discounts on EE & BT products
Career development support
Volunteering days
Optional Private Healthcare
Optional Dental Insurance

Qualifications

  • Confident talker with strong communication and relationship-building skills.
  • Ability to adapt and learn about products and services.

Responsibilities

  • Engage with customers over the phone to enhance their digital lives.
  • Discuss suitable products tailored to customer needs.

Skills

Communication Skills
Sales Skills
Relationship Building

Job description

Call Center Operator - Uncapped Commission

Full time: Permanent
Salary: £25,087 rising to £25,684 at 9 months in role, plus uncapped commission
Hourly rate: £12.82

If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services.

We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Merthyr?

We understand that life never stands still, and like most roles within EE, this opportunity is designed with flexibility in mind. We’re here to support you in being successful, meaning we’ll do everything we can to make sure you don’t miss that appointment, or can look after your family in an emergency. Just a few ways we’re doing this include giving you the opportunity to schedule your own breaks and banking time, and the option of occasional home working.

What’s in it for you?

  1. A great starting salary of £25,087 rising to £25,684 at 9 months in role, plus incentives and bonuses.
  2. Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
  3. Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
  4. Family Leave - Equalised maternity, paternity, and adoption leave and it gives all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
  5. Huge discounts of EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
  6. Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
  7. Volunteering days, so you can give back to your local community.
  8. Optional Private Healthcare and Dental, to protect you and your family.
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