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Call Center Operator - Uncapped Commission

EE

North Shields

On-site

GBP 25,000 - 26,000

Full time

12 days ago

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Job summary

An established industry player is seeking a Call Center Operator to join their dynamic Sales Team. This role is perfect for confident communicators who enjoy building relationships and helping customers find the right products to enhance their digital experiences. With a competitive starting salary and uncapped commission, you'll have the opportunity to grow your career while enjoying a supportive team culture. The company offers fantastic perks including online GP access, generous family leave, and discounts on products. If you’re ready to take the next step in your career, this position is an exciting opportunity for you.

Benefits

Online GP Access
Paid Carer's Leave
Family Leave
Product Discounts
Career Development Support
Season Ticket Travel Loan
Volunteering Days
Optional Private Healthcare
Optional Dental Insurance

Qualifications

  • Confident communicator with a knack for building relationships.
  • Experience in sales or customer service is a plus.

Responsibilities

  • Engage with customers over the phone to enhance their digital lives.
  • Discuss and recommend suitable products and services.

Skills

Communication Skills
Sales Skills
Customer Relationship Management

Job description

Call Center Operator - Uncapped Commission

Where: EE North Tyneside OR EE Gosforth
Full Time: Permanent
Salary: £25,087.00 rising to £25,684.00 after 8 months, plus uncapped commission
Start Date: April 2025 onwards

Why this job matters
If you’re a confident talker who enjoys asking questions and getting to know people, then this could be the role for you. Maybe you have a wealth of life experience and building relationships, or maybe negotiating mealtime meltdowns with your family is a daily occurrence. If so, you have transferrable skills to succeed in a sales advisor role with EE. We’ll give you training on the rest so you’re ready to talk confidently about all our products and services. We don’t do ‘hard sales’. The role involves talking to customers over the phone about how we can enhance their digital lives and discuss the right products for them. Why not use your skills and join our Sales Team in Tyneside or Gosforth?

What’s in it for you?
• A great starting salary of £25,087.00 rising to £25,684.00 after 8 months, plus incentives and bonuses.
• Online GP – Giving you access to a GP via telephone or video 24/7 for both you and your immediate family, fully funded by us.
• Market leading paid carer’s leave, up to 2 weeks off for carers to give that bit of extra support to our colleagues who are caring for family or friends who are disabled, ill or elderly.
• Family Leave - Equalised maternity, paternity, and adoption leave, providing all parents 18 weeks full pay and 8 weeks half pay in the first year however they choose to grow their family.
• Huge discounts on EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year.
• Support in carving your own career path. We are passionate about developing our people and we’ll support you in achieving the career you want.
• Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts.
• Volunteering days, so you can give back to your local community.
• Optional Private Healthcare and Dental, to protect you and your family.
On top of all that, we’ve got a great team culture, meaningful support, and tailored training to help you build a lasting career. What are you waiting for?

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