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Cafe Manager

Bailies Coffee Roasters

Oxford

On-site

GBP 25,000 - 35,000

28 days ago

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Job summary

Join a family-run company dedicated to sourcing and roasting exceptional Colombian coffees. As a Café Manager, you will oversee daily operations, lead a passionate team of baristas, and ensure outstanding customer service in a vibrant café environment. This role offers the chance to work closely with a product that embodies sustainability and quality, making an impact in the community while sharing a love for coffee. If you have a background in café management and a passion for specialty coffee, this opportunity is perfect for you.

Qualifications

  • Experience in café or restaurant management, ideally with specialty coffee.
  • Ability to manage and prioritize workload independently and as part of a team.

Responsibilities

  • Lead and support the team in delivering high standards of customer service.
  • Manage team shifts and oversee daily operations and administration.
  • Ensure compliance with hygiene and safety standards.

Skills

Café Management

Customer Service

Team Leadership

Inventory Management

Communication Skills

Job description

We are a family-run company sourcing, roasting and brewing single-origin Colombian coffees since 2012. Environmental sustainability is our priority, and we are constantly looking for ways to reduce our carbon emissions and support different projects locally and in the coffee-producing communities we work with.

Our coffee comes from our family farm as well as small coffee farms located at high altitudes in different producing regions of Colombia that offer a variety of tasting notes. Having a direct relationship with our farmers guarantees the quality of the coffee we receive because we exchange constant feedback on farming practices, processing methods and sustainability to achieve outstanding cup profiles.

In-house roasting in Oxford then ensures the freshness of our coffee.

Last but not least, our highly skilled baristas put the final touch of magic to share the journey of coffee love in every cup we serve at our two café locations in the historic Covered Market and Summertown, and our roastery in Wheatley.

Who Are We Looking For?

We have an exciting opportunity to join our team based at our café in The Covered Market.

Our Café Manager is experienced in café or restaurant management and good with numbers. We are looking for a coffee professional that is able to ensure that our daily operations and service run successfully.

You are a good communicator with an aptitude for customer service, as well as an ability to delegate functions and supervise a team of baristas.

Your Responsibilities

Duties include but are not limited to:

Collaborate, lead and support the team in maintaining a high standard of customer service.

Arrange shifts and provide cover with the team members as required on a daily basis.

Manage the team and carry out administration duties.

Be responsible for the presentation of food and beverage offered at the café.

Regular monitoring and control of stocks and wastage.

Ensure good timekeeping and performance by the staff.

Comply at all times with the security procedures, and maintain the standards of hygiene, health and safety at all times.

Taking ownership of all controllable cost through effective management of stock, labour and training.

Inspiring the team to get buzzed about the business.

A good knowledge of the specialty coffee sector is desirable.

Requirements

You have these skills and experience:

Experience in café or restaurant management, preferably at a place that serves specialty coffee.

Self-led and able to manage and prioritise your own workload, with demonstrable experience of working independently and as part of a team.

Knowledge and experience within the coffee industry.

Experience managing product inventories.

An ability to prioritize the satisfaction of all customers.

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