Cabin Crew

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View more categories View less categories Sector: Aviation, Travel and Tourism
Contract Type: Permanent
Hours: Full Time

Job Details

Salary: Basic salary starts at £20,229, plus average expected trip pay of circa £5000, other variable payments, and subsistence allowances down route (based on 48 trips per year)

Contract: Permanent

Hours: Full time

Location: Flying from London Heathrow

Start date: Further information and prospective start dates will be given during the recruitment process.

Closing date: Sunday 26th January

Due to the expected high interest, we may close applications early. Don't miss out - apply now to secure your chance!

In a nutshell

Were you born to fly?

Are you ready to take your career to new heights with one of the world's most iconic airlines?

Last year, we celebrated 40 years of Virgin Atlantic. Our people and outstanding service are what sets us apart, miles above the rest, and it's our unique style, precision and thorough training that ensures our customers and crew fly safely, smoothly and with a smile on their face, every single time.

We're on the lookout for enthusiastic, customer-focused individuals to join our exceptional cabin crew team and embark on the next part of our journey.

Day to day

When you step into our iconic uniform, you become a living beacon for our brand, representing our vibrant spirit and dedication to making every flight a fun and unforgettable experience.

You'll be responsible for:

1. Safety, security, and operational excellence onboard
2. Working in a team alongside our expert Cabin Crew, bringing unique personality and flair to everything you do
3. Sharing our enthusiasm for delivering outstanding customer service and making lasting memories
4. Prioritising our customers' happiness, health, and needs. Reassuring nervous flyers or helping with special assistance and medical requirements

About you

Our mission is to be the most loved travel company, and our wonderful people play a key part in this. We're looking for individuals with a love for travel, a flair for customer service, and the desire to join an award-winning team. If you're committed to delivering exceptional customer experiences and have a can-do attitude, we'll help with the rest!

To be successful in your application and training, you'll need to have:

1. The right to live and work in the UK (We're unable to offer skilled worker visa sponsorship for this role.)
2. No live or unspent criminal convictions or cases pending
3. The ability to swim 25 metres unaided and board a raft from the water using a rope ladder without help.
4. At least 18 months of customer service experience at the time of application
5. A minimum of three GCSE (A*-C or 9-4) or academic equivalent
6. Fluency in written and spoken English

At our assessment centre, we'll check you're able to:

1. Reach up to 210cm without shoes, with both arms extended standing on tiptoes if needed. This is the height of our overhead lockers where we keep emergency equipment onboard
2. Adopt the brace position in a 45cm high seat with your feet flat on the floor (without shoes) and comfortably secure your harness without the use of an extension seatbelt

Sound like you? We'd love to hear from you.

Training

We take your journey with us seriously, and we'll invest in your development so that you can thrive. As you'd expect, our training programme is meticulous and full-on, but very rewarding, and it takes dedication to complete it successfully.

Your training kicks off with our 'First Dates' initiation day at our vibrant head office. The in-person course is then five weeks long and split into three subject areas - Safety and Security, Safety Equipment and Procedures, Aviation Medicine, and Service - and includes classroom sessions, practical sessions (including a swimming element), daily tests, exams, and final assessments.

Before you begin your practical training, you'll need to complete seven online modules, each lasting around one hour. This will prepare you with a solid foundation before we really start our engines.

To graduate from your Wings ceremony, you'll need to successfully pass your training exams. Then the sky's the limit - it'll be time to put all your training and hard work into practice and take off.

The Package

1. Your benefits will include a range of financial, health, wellbeing, and (of course) travel perks, and lots more
2. Industry-leading staff travel for you and your loved ones, with up to seven free flights a year to any of our destinations. You just need to pay the fees and taxes, which vary by destination.
3. Ongoing coaching and development throughout your career with your dedicated crew performance manager.
4. Generous contributory pension scheme and life assurance.
5. Self-funded private medical insurance
6. A catalogue of optional salary sacrifice benefits such as travel and dental insurance, gym memberships and healthcare
7. Access to online digital GP Doctor@Hand
8. Access to a variety of discounted products and services
9. Potential to transition to part-time contract after 12 months of full-time employment.

Be yourself

Our customers come from all walks of life and so do our colleagues. That's why we're proud to be an equal opportunity employer and actively encourage applications from all backgrounds. At Virgin Atlantic, we believe everyone can take on the world - no matter your age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs. We celebrate difference and everything that makes our colleagues unique by upholding an inclusive environment in which we can all thrive.

To make your journey with us accessible and individual to you, we encourage you to let us know if you'd like a little extra help with your application, or if you have any individual requirements at any stage along your recruitment journey. We are here to support you, so please reach out to our team, ( [email protected] ).

Company

Richard Branson founded Virgin Atlantic in 1984 with the intention of shaking up the aviation industry. Since then, we’ve grown from a small team, one 747 plane and a single route, to a global network that employs thousands of wonderful people worldwide.

We’re not just your average airline. We’re a family-centric one who recognises togetherness as a hugely important aspect of life. We support and care about our employees and their families, which makes Virgin Atlantic a special place to work and the long-haul airline our customers fall in love with.

When it comes to our people, they’re a passionate lot, united in creating something different. It’s always been like this. It’s in our DNA, and it was ignited within us from the moment we started flying. So, step on board, get ready to find your purpose, embrace your human spirit and let it fly.

Our ways of working

We’re on a mission to become the most loved travel company, but with this comes great responsibility. We must support all of our people to embrace a growth mindset. To think like a start-up and act like an owner of Virgin Atlantic and to live our values every day. Our ways of working are designed to reflect the balance of happiness, productivity, collaboration, and team spirit that make us uniquely Virgin.

Our people & networks

At Virgin Atlantic, we want to inspire everyone to take on the world, championing inclusivity, activism, and challenger spirit. It guides us in everything we do as we strive to make progress on the issues that matter most. We know difference is a strength, enabling us to be a force for good for our employees, customers, and communities.