Business Travel Consultant

Business Travel Consultant
This exceptional travel company has an opportunity for an experienced Business Travel Consultant to join them to work on one of their key prestigious accounts. In this role, you will be using your travel & flights expertise and exquisite customer service to respond to client enquiries to book a variety of travel arrangements, with a focus on flights. This is an amazing opportunity to join this fast-paced and innovative travel company with a competitive salary. Hybrid working available, circa 3 days in the office.

Business Travel Consultant - Role & Responsibilities:

• Build and maintain excellent relationships with both clients and suppliers - providing a bespoke tailor-made, efficient end-to-end service.
• Liaise with clients to provide flight costs & information.
• Make reservations using the GDS ensuring all information is accurate and all additional seating/baggage requirements have been made.
• Apply appropriate fares and issue tickets and documents within the specified time frame including re-issuing and refunding where appropriate.
• Ensure concise and accurate pricing using fare sheets.
• Deal with customer questions and issues arising, ensuring a timely response and satisfactory outcome.
• Ensure timely issuing of invoices and responses to the accounts team for ticketing/ADMS & invoicing queries.

Business Travel Consultant - Skills & Experience Required:

• Experience in a business/groups/or leisure travel role (MUST have GDS expertise).
• Excellent fares and reissues knowledge.
• GDS proficiency (Sabre/Amadeus or Galileo).
• Outstanding organisational and customer service skills.
• Knowledge of ticketing would be advantageous although not essential.
• Excellent communication & relationship management skills.
• Highly motivated with the ability to thrive in a busy environment.

Business Travel Consultant - Key Benefits:

• Competitive salary according to experience with bonuses.
• Monday to Friday - 9 to 5:30.
• Hybrid working circa 2 to 3 days office-based.
• Fantastic opportunity to join this market-leading prestigious travel company.

To apply for the role of Business Travel Consultant, please apply online or email your CV to Lisa@candm.co.uk.