Business Travel Consultant

Are you an experienced Business Travel Consultant looking for a new opportunity? My client, a reputable Travel Management Company, is seeking an experienced Business Travel Consultant to join their team on a remote or hybrid basis in the Bradford area. You will be working across a variety of dedicated accounts providing a high-end, high-touch service.

Key Responsibilities:

1. Provide high-level customer service to all clients, internal and external, to the required SLAs and company standards.
2. Assist with emergency actions, contingency plans, and out-of-hours requirements.
3. Ensure client travel policies are adhered to correctly.
4. Ensure all SLAs and KPIs are consistently met.
5. Communicate with your manager and business manager regarding client activity, including any positive or negative behavior, client complaints, etc.
6. Develop and maintain effective working relationships with colleagues in the appropriate offices.
7. Ensure that all administration team tasks, both internal and external, are of the highest standard.
8. Assist with all reservations and aspects of travel, including air, hotel, rail, and car reservations, and any other travel-related requests received via any client and partners.
9. Offer travel advice for all types of scenarios.
10. Be fully conversant in all operational working practices.

Experience Required:

1. Proven advanced industry experience in all areas of travel management operations is essential.
2. Fully confident in using GDS systems - Sabre preferred or Galileo.
3. Excellent understanding of fares and ticketing, ideally to BA1/2 level or equivalent.
4. Adept at using Microsoft Office software.
5. Extensive industry experience in all areas of the reservations process.

Working Hours & Package:

This is a remote role, with working hours operating between Monday and Friday, with shifts between 8:30 am - 6 pm. Salary, dependent on experience and skillset, is up to £28k, along with excellent benefits.

Interested?

To apply for the position of Business Travel Consultant, click 'apply' to submit your CV. This role is being managed by gemma@traveltraderecruitment.co.uk / Tel: 0161 9236120. Please note that only candidates who meet the shortlisted requirements will be contacted.