Business Systems Analyst

Do you have insurance business systems experience?

Are you looking for a great opportunity to work for a people powered, forward thinking company?

Come and join us as our new Business Systems Analyst and support our NMUK Direct team here at Markel with the roll out of our new online insurance broker platform.

What part will you play? If you’re looking for a place where you can make a meaningful difference, you’ve found it. The work we do at Markel gives people the confidence to move forward and seize opportunities, and you’ll find your fit among our global community of optimists and problem-solvers. We’re always pushing each other to go further because we believe that when we realise our potential, we can help others reach theirs.

Join us and play your part in something special!

The opportunity:

It’s an exciting time to join Markel as our business grows. We have an exciting brand-new opportunity for a Business Systems Analyst to join our team (3 days in the office / 2 days from home), based in our Manchester office.

This position is integral to our division, serving as the link between our organisation's IT capabilities and business objectives. The role involves overseeing our business systems, optimising business operations, and ensuring effective systems management. The ideal candidate will possess a blend of technical, business, and interpersonal skills. They should be technically proficient, demonstrating familiarity with software development practices and tools such as SQL and business intelligence applications, to improve productivity and business systems efficiencies.

We are seeking a self-motivated and detail-oriented Business Systems Analyst to work with our end users, elicit and document requirements, perform analysis, and support the execution of our backlog, which consists of small enhancements and larger projects. Acting as a liaison between business partners and technical teams, this role ensures that system development and enhancements are aligned with business needs.

What you’ll be doing:

• Work with our Business Systems Manager and analyse current business processes and workflows to identify areas for improvement.
• Collaborate with internal partners to gather and document business requirements.
• Develop and present reports to support recommendations for system process improvements.
• Work with IT teams and software developers to design and implement software solutions.
• Conduct training sessions for employees on new systems and processes, developing training literature and materials to speed up processes.
• Monitor and evaluate the effectiveness of implemented solutions.
• Perform gap analysis and serve as a liaison between business and technology partners to drive solution delivery.
• Document functional specifications detailing requirements and other project needs.
• Participate in QA testing activities such as test plan creation, test execution, and review of QA artifacts. Assisting with acceptance integration and testing and developing project plans.
• Support continuous delivery, optimisation, monitoring, release management, and support of the end-to-end release process.
• Installing elements of systems design, including wireframes, business rules, data migration rules and other detailed deliverables.
• Facilitating the discussion of requirements among partners and documenting requirements to provide data-driven recommendations.
• Reporting to business leaders and team members. Providing regular progress reports to management.
• Gathering intelligence from corporate executives and middle managers about needs and future growth.
• Identifying potential solutions and preparing proposals for modified or replacement systems.
• Working closely together with technical staff, such as Developers to ensure the technical viability of solutions.

Our must haves:

• Demonstrated experience of working with systems in the insurance sector is essential.
• Outstanding analytical, innovation and problem-solving skills.
• Solid verbal and written communication skills to explain complex concepts to non-technical people.
• Strong technical background and skilled at developing releases for the implementation of new system solutions.
• Excellent organisation skills, while being flexible enough to adapt to changing circumstances.
• A thorough understanding of computer applications and systems.
• Excellent verbal and written communication skills and the ability to organise meetings and prepare clear software documentation.
• Strong problem-solving skills and the ability to negotiate with multiple businesses and partners to find solutions for technical challenges.
• Excellent critical thinking skills and an open-minded mentality for new ideas.
• Strong leadership and team management skills.
• Excellent software development skills such as testing and designing.
• Attention to detail and ability to maintain a high level of accuracy.
• Excellent data analysis skills.
• Proficiency in various computer applications.

Who we are:

Markel Corporation (NYSE – MKL) a Fortune 500 company with over 60 offices in 20+ countries, is a holding company for insurance, reinsurance, specialist advisory and investment operations around the world.

What’s in it for you:

• A great starting salary plus generous annual bonus & strong benefits package.
• 25 days paid holiday plus Bank Holidays, with the opportunity to buy / sell extra leave.
• Fantastic company pension scheme, private medical and dental cover, life assurance, travel insurance cover, income protection, season ticket loan as well as other great benefits on offer.
• There are countless opportunities to learn new skills and develop in your career, and we can provide the support needed to do just that!

Are you ready to play your part?

Choose ‘Apply Now’ to fill out our short application, so that we can find out more about you.

Markel celebrates the value of a diverse workforce that brings experience and expertise from a wide variety of backgrounds and life circumstances. Whatever your background, if you feel you meet the requirements of this role then we want to hear from you. We are also happy to consider candidates who are looking for flexible working patterns.

We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, colour, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.

We will ensure that individuals with disabilities are provided with all reasonable accommodations to be able to participate in the job application or interview process and to perform essential job functions if successful. Please contact us via email at rec@markel.com or call us at 0161 507 5827 to request any accommodations that may be needed. This includes any alternative formats of any documents or information on how to apply offline.

#LI-PC1

#LI-Hybrid #PlayYourPartUK