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Business Systems Administrator
Adecco
Bournemouth
Hybrid
GBP 45,000
Full time
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Job summary
An established organization is seeking a Business Systems Administrator for a 12-month fixed-term contract. This hybrid role involves working on a case management solution, implementing workflow solutions, and setting up permissions for appeals and complaints. You will collaborate with suppliers and internal teams to ensure the system meets current and future needs. Your responsibilities include creating test scripts, producing guidance documents, and delivering training to users. This position offers an exciting opportunity to contribute to the efficiency of the organization's processes while working in a hybrid environment.
Qualifications
- Experience with system configuration and workflow solutions.
- Ability to deliver training and create documentation.
Responsibilities
- Configure case management solutions to meet business needs.
- Deliver training on workflows and system processes.
Skills
Education
Tools
Job description
Business Systems Administrator
12-month FTC - 45,000 pro rata
Hybrid working - 2 days onsite (Bournemouth)
An established organisation is looking to recruit a Systems Administrator to work on their case management solution, learn the system, implement workflows solutions and setup permissions for appeals and complaints.
Main Responsibilities
- Work with the supplier and the existing System Lead on the solution configuration, ensuring that it meets the requirements of the companies' processes.
- Take-action to fully understand the current end to end processes, requirements and strategic ambitions to ensure that the final solution is configured to meet current and future needs.
- Where appropriate work with the teams to create test scripts to ensure the system is performing and functioning as expected, and complete full testing cycle, working with end users across relevant areas of responsibility.
- Produce finalised procedure and guidance documents for ongoing use within the service users.
- Prepare training materials and lead the delivery of the development to all relevant users.
- Deliver training on the UKVI and appeals and complaints workflow processes and case management solution to the relevant teams.
- Provide regular updates and reporting to the Project Manager to ensure that the overall project is on track and risks identified and mitigated.
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