Business Support Officer

About the Team and the Role:

We are looking for an individual with excellent communication and organisation skills that will be seconded to the Admin Team for the NHS Community Adult Mental Health service based at Stratford Healthcare in Stratford-upon-Avon, Warwickshire.

The post holder will play an important role within the wider Admin Team to provide efficient and comprehensive administration support to clinicians and managers. You will work within an integrated and skill mixed Admin Team to support clinical service delivery.

As a valued member of our team, your role will be to deliver dynamic and adaptable business support to practitioners and managers at the Coventry and Warwickshire Partnership Trust. Your role extends to enhancing the administrative offer to support the Mental Health Social Care Team by working collaboratively and efficiently with frontline social care staff and managers.

Key Requirements:

Candidates will need to have a good empathetic telephone manner, be quick to learn new computer systems, excellent listening and typing skills. Key responsibilities include digital dictation, minute taking, filing, archiving and Reception duties in Outpatients.

You must be able to build effective working relationships, be approachable and accessible with a flexible approach to work and a can-do attitude.

Hours: 22.5 hrs per week – Monday, Wednesday and Thursday (9-5)

Base: Adult Mental Health, Stratford Healthcare, Building 2, 2^nd Floor, Arden Street, Stratford on Avon, CV37 6NQ

For further information please see the Job Description and Person Specification below;

Business Support Officer

Working for Warwickshire – This is the difference you make

Warwickshire County Council is a place where everyone feels valued, included, safe, supported, and welcome. Our people are at the heart of this vision, could you be one of them?

At Warwickshire County Council we are committed to ensuring Warwickshire’s economy is vibrant and supported by the right jobs, training, skills and infrastructure. Our people vision for Warwickshire County Council is a great place to work where diverse and talented people are enabled to be their best.

Your future matters to us, we provide a generous pension scheme which includes an employer contribution rate of typically around 19 percent per month, to help support your financial security during retirement. The scheme also offers a valuable package of benefits for members and their dependants.

The benefits we offer include agile working, a valuable part of the pay and reward package for employees working in local government, generous annual leave entitlement, plus bank holidays and an additional day at Christmas, and access to Vivup benefits and discounts platform.

Additional Information

The Fluency Duty is outlined in the Code of Practice on the English language requirements for public sector workers. The Fluency Duty for this role is Required. You must be able to speak and provide advice in accurate spoken English to the public.

For further information please contact: Hannah Rye-Rogers, Admin Team Coordinator, Stratford Healthcare. Tel: 0300 303 4017/ hannah.ryderogers@covwarkpt.nhs.uk or Jeanette Lyons, Business Support Manager, Tel: 01926 413941 or by emailing jeanettelyons@warwickshire.gov.uk

Closing date: 28th April 2025
Interview date: 6th May 2025

Should you require application forms in an alternative format / language or any adjustments to be made throughout the application process or upon appointment, please contact hrandpayroll@warwickshire.gov.uk and we will make every effort to meet your specific requirements.

Warwickshire County Council is committed to equality of opportunity for all employees and is keen to address areas of under representation in its workforce.