Business Support Officer

Service Care Solutions Ltd; Haywards Heath; On-site; Full time

Job description

Job Title: Business Support Officer

Location: Devon (TQ9)

Hourly Rate: £15.26 per hour (Umbrella)

Hours: 9:00 AM - 5:00 PM, 37 hours per week

Contract Type: Temporary (3 months, ongoing)

Job Overview: We are seeking a highly organised and dedicated Business Support Officer to join our back-office team, supporting both the Parking and Locality departments. This role is vital in ensuring smooth administrative operations, managing key processes, and providing essential support to internal teams and customers.

Key Responsibilities:

1. Assist with recording and reporting processes, ensuring accurate documentation.
2. Allocate ad hoc work requests and liaise with internal and external stakeholders.
3. Generate reports and maintain up-to-date records.
4. Handle customer queries and respond to appeals efficiently.
5. Manage the department's inbox and Liberty processes.

Requirements:

1. Strong organisational skills with the ability to manage multiple tasks effectively.
2. Excellent attention to detail and ability to maintain accurate records.
3. Proficiency in Microsoft Office applications (Word, Excel, Outlook).
4. Strong communication skills, both written and verbal.
5. Ability to work independently and as part of a team in a fast-paced environment.