Business Support Officer

Business Support Officer (Grade 4)
Location: London Borough of Sutton - Civic Offices
Pay Rate: £17 per hour
Contract: Temporary (Maternity Cover) - 30/03/2025 to 04/01/2026
Hours: 36 hours per week (Monday - Friday, 9:00 AM - 5:00 PM)
Closing Date: 22/03/2025

About the Role:
We are seeking a highly organised and proactive Business Support Officer to join the People's Services department at Sutton Council. This is a fantastic opportunity to provide vital administrative support within a social care setting, ensuring services run smoothly and efficiently.

Key Responsibilities:

1. Coordinating and scheduling meetings, including statutory and multi-agency meetings
2. Minute-taking for complex meetings, ensuring accuracy and compliance with deadlines
3. Handling referrals, applications, and correspondence (emails, phone calls, letters)
4. Updating and maintaining records and trackers
5. Supporting recruitment processes and subject access requests
6. Ensuring compliance with data protection, confidentiality, and governance policies
7. Assisting with complaints and file retrieval requests

About You:

1. IT Proficient: Strong IT skills and experience using business applications
2. Communication Skills: Clear and effective verbal and written communication
3. Team Player: Ability to work collaboratively while managing individual tasks
4. Organised & Efficient: Able to manage workload, prioritise tasks, and meet deadlines under pressure
5. Compassionate Approach: Positive attitude towards supporting vulnerable individuals and carers
6. Flexible & Adaptable: Willingness to adapt to the needs of the role

Additional Information:
This role falls Inside IR35
Candidates must be available for the full contract duration
The top 10 shortlisted candidates will be submitted for client review