Business Support Officer

Homes England; Birmingham; On-site; GBP 25,000 - 35,000; Full time

Job description

Birmingham, West Midlands (England), B1 2AX

Job Summary

Working in a team with Senior Delivery Support Manager and Development Secretary, the Business Support Officer will play a critical role in providing efficient and proactive administrative support to the Central Development Team. You will be joining our small, friendly and enthusiastic team, who are committed to making positive change by providing first class support to the development team.

The Senior Delivery Support Manager believes in delivering a first-class customer service, resolving matters informally wherever possible, taking an innovative and creative approach to work tasks. They also believe in working in a collaborative and flexible way to foster good decision making and problem solving within their team.

Job Description

This is a rare chance to shape the future of administrative support in a fast growing, national organisation with real social purpose. Working with key stakeholders and a professional team you will ensure efficient, consistent and effective resolution of matters and have the opportunity to help create a first-class customer service.

The role will support the design and delivery of key strategic projects around the Central Development team. There are some exciting and creative projects to get involved with and this is an excellent opportunity to balance day to day delivery whilst bringing innovative solutions to the job offering.

Person Specification

Whilst our day job is to deliver first class customer service to our stakeholders in the Central Development team, you will be used to "spinning several plates" at once and will always be looking for ways to improve and innovate.

You'll be comfortable supporting the Directors and Senior Managers with complex administrative tasks, aiming to resolve these quickly and efficiently. You will also be responsible for facilitating and servicing meetings and being a point of contact. You will be proficient in providing support services with excellent organisational, communication and digital skills, with the ability to work at pace with multiple priorities.

Delivering on a mission as bold as ours isn’t always easy. You will be resilient and comfortable managing stakeholders at a senior level and your discussions will always be shaped by a good understanding of the commercial and operational impact of what we do as a development support team. You will enjoy working in an innovative, fun and engaging way and be able to negotiate and persuade.

As an experienced specific discipline professional you’ll understand how to manage colleagues and be able to demonstrate you can work with others as part of a team in a collaborative, inclusive way.

Benefits

Homes England is an executive non-departmental public body with its own terms and conditions, benefits and pension scheme. We are a government agency working in partnership with the private sector and want to employ and retain great people. In return we offer a range of excellent benefits, some of the key benefits include:

1. Holiday: Homes England offers all staff 33 days annual leave per year in addition to 8 statutory bank holidays.
2. Working Flexibly: At Homes England we have a strong culture of flexible working and encourage all employees to have a healthy work/life balance. We offer a wide range of potential working patterns, including part time, job share and compressed hours.
3. Health and Wellbeing: We offer health screening with Nuffield Proactive Health Clinics, a free Employee Assistance Programme which offers confidential support 24 hours a day, 7 days a week as well as access to Occupational Health.
4. Professional Development: At Homes England we are committed to your continued professional and personal development with learning as one of our core values. We pay for one job-related professional membership subscription per year for our employees.
5. We also offer an excellent range of family friendly benefits, for example, maternity, paternity, shared parental leave.

Selection Process Details

To apply please follow the links to our careers page.

Security

Successful candidates must pass a disclosure and barring security check.

Nationality Requirements

Open to UK, Commonwealth and European Economic Area (EEA) and certain non-EEA nationals. Further information on whether you are able to apply is available here.

Working for the Civil Service

Please note this Post is NOT regulated by the Civil Service Commission. The Civil Service embraces diversity and promotes equality of opportunity. There is a guaranteed disability confident interview scheme for candidates with disabilities who meet the minimum selection criteria.

Contact Point for Applicants

• Job Contact:
• Name: Recruitment team
• Email: [e-mail]