Business Support Apprentice

Livin Housing Limited; Ilford; On-site

Job description

Annual salary: up to £26,984.10

Business Support Apprentice

Ilford

Monday to Friday

Salary:

16yrs – 17yrs: £7.71ph 40 hours per week including time at college.

Over 18yrs: £10.71ph – 42.5 hours per week including time at college.

Over 21yrs: £12.21ph - 42.5 hours per week including time at college.

Chromebook and uniform will be provided.

About apprenticeships at Mears Group:

Apprenticeships are an underpinning part of Mears’ philosophy; we are committed to developing the next generation of our workforce, many of our most senior people started their working life as an apprentice.

Mears Group PLC is a leading provider of housing and care services in the UK. With a strong emphasis on social responsibility and community well-being, Mears specialises in delivering housing solutions, maintenance services, and care support to a diverse client base. The group’s expertise encompasses responsive repairs, planned maintenance, and housing management, contributing to the overall improvement of living conditions for individuals and communities.

As a Mears Apprentice you will be paid above the national minimum wage and be paid for your normal working hours plus time to do your college work with the opportunity to get real life experiences such as working in people’s homes, getting involved in community projects and improving people’s lives by being customer focused. The apprenticeship will take around 16 months to complete and result in gaining your NVQ level 2 in customer service.

About the role:

As a Business Support Apprentice, you will be developing within the role guided by your mentor. The role will be based within our Administration team within Ilford and will be working alongside the team supporting the R&M Contract. You will be involved in various duties including liaising and communicating with stakeholders, clients, and contractors; compiling reports; answering queries, complaints, and compliments via email or phone; and undertaking administrative tasks such as typing up notes and attending meetings.

Key Criteria:

• GCSEs minimum national 4 in Maths and English.
• Keen to learn.
• Enthusiastic.
• Good communication skills.
• Knowledge of Microsoft Office, Excel, Outlook, Word, etc.

All our roles require candidates to have the right to work within the UK; Mears does not currently offer visa sponsorship. Candidates should be aware that all our roles are subject to relevant DBS/Security checks before commencement of employment.

Benefits we can offer you:

• Annual Mears Fun Day - Our annual Fun Day is organised as a massive thank you from the Executive team for all the hard work!
• Volunteering Leave - Mears supports employees to undertake paid volunteering in the community, in support of our social value commitment.
• Staff perks with Mears Rewards - discounts of up to 10% on weekly groceries, holidays, eye test vouchers, Share save scheme, plus much more.
• Family friendly policies.

To apply, follow the link below or to discuss your application further, please contact Laura Bourne on [e-mail].

Mears Group is a Disability Confident employer and recognises our people as our greatest asset. We hire individuality, recognising and valuing everyone as individuals and ensuring equal access to opportunities for all regardless of socio-economic background or individual makeup.

If you need any help with your application process, we are here to support you. We will be accessible every step of the way.

At Mears Group, we are committed to fostering a diverse and inclusive environment where everyone can thrive. We proudly support the Armed Forces Covenant and are honoured to have achieved the Gold Award in the Defence Employer Recognition Scheme (ERS) to coincide with this; we hold an Endorser Award for the Career Transition Partnership, recognising our commitment to veterans transitioning into civilian careers.

In our continued effort to promote social mobility, we invite applicants to voluntarily share their background information during the application stages to help us better understand the diverse experiences of our candidates. This is to ensure we are committed to improving social mobility. We use the Social Mobility Index to assess and enhance opportunities for individuals from diverse backgrounds. These questions are optional and will not impact your ability to apply.