Business Support Administrator

Are you ready to take the next step in your career? Do you want to do meaningful work that improves quality of life? At Tetra Tech, you will work with high-performing teams who are passionate about using their expertise to find solutions to complex problems in water, environment, infrastructure, resource management, energy, and international development.

We have an opportunity for an experienced administrator to join our business support team based in our Leeds City Centre office.

ROLE OUTLINE

You will be providing an internal customer focused support service to the business, particularly for fee earning staff who require support on day to day operational tasks. You are required to act on a variety of regular work topics driven by the business and demonstrate the capability to focus on repeat work that is completed to high standard. The role requires effective organisational skills and excellent team working to ensure the operations team workload is processed according to requirements and escalated where appropriate in order to maintain service levels. You will also be accountable for ensuring you follow the current process and provide guidance to others and help all staff understand the business protocols. In addition, you may be required to support on wider business topics where the requirement arises.

KEY ACCOUNTABILITIES

1. Booking and arranging stationary suppliers
2. Processing of inbound and outbound post
3. Reception - Action all centralised reception calls across the UK
4. Workflow Approvals – ensuring invoices are approved in a timely manner
5. IT Register – monitor, update and action the IT policy register
6. Support for Fleet management, and pool car data input to monitor and track activity
7. Driver Risk assessment register – chase, input and update data or SSHEQ
8. Document formatting – update and amend documents using applications such as Bluebeam, PowerPoint, Publisher, Visio, Word, Excel, MS Forms etc
9. Raising PO’s, Cheques, BACS as driven by the Finance team
10. Where necessary, printing, binding, laminating, posting if the business need arises
11. Action and maintain the tracking and booking process of training courses
12. Booking equipment and onsite kit where applicable
13. Booking of travel, accommodation, car hire etc
14. PPE – order, release and track clothing and equipment for staff and escalate out of date items through reports
15. Office Access and Risk Assessments
16. Provide administrative support at offices where approved and essential therefore travel may be required in exceptional circumstances for e.g. to assist facilities.
17. Where approved to do so, support facilities on an ad hoc basis
18. Undertaking other duties not specifically stated above, which from time to time are necessary for effective performance of the team and the business
19. Accommodation of additional time to be worked to ensure completion of tasks
20. Providing out of hour’s support when required
21. If security cleared to the appropriate level, you may be required to assist with support tasks relating to areas that require security cleared personnel only.

SKILLS, KNOWLEDGE, EXPERIENCE

1. Highly articulate with excellent interpersonal skills
2. Friendly and approachable with excellent customer service
3. Enjoy working in a busy professional environment
4. Able to multi-task, organise and prioritise workloads whilst remaining calm under pressure
5. Willing to learn and utilise your skills to provide a high level of service
6. Attention to detail
7. Able to work well as a team and on your own
8. Willingness to be flexible and adaptable
9. Able to adapt style appropriately, developing good working relationships with the wider team and taking into consideration individual working preferences and approach
10. Good working knowledge of Microsoft Office Suite, particularly Word, Excel and Outlook, 365 and PowerPoint
11. Ability to adapt to new ways of working, including the introduction of new technologies
12. Switchboard and hospitality experience

About Tetra Tech:

Tetra Tech is a leading provider of high-end consulting and engineering services for projects worldwide. We combine the resources of a global, multibillion dollar company with local, client-focused delivery in more than 400 locations around the world. We are Leading with Science to provide sustainable and resilient solutions for our clients.

Tetra Tech is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. We invite resumes from all interested parties including women, minorities, veterans and persons with disabilities.

Tetra Tech are always very happy to discuss flexible working, including the possibility of reduced hours, flexible start and finish times, or compressed hours. We can offer a range of solutions to help you to get the most out of your work / life balance.