Business Support Admin Assistant

Temporary Business Support Admin Assistant

Gateshead 1005026515162743

Please do not apply for this role unless your CV meets the following general requirements, listed below:

1. You must be UK based and have the right to work in the UK.
2. Your commute to the place of work must be less than 1 hour.
3. This is a temporary role. Please do not apply if you are seeking a permanent position.

Key Requirements:

1. Proven experience in an administrative or clerical role.
2. Excellent written and verbal communication skills.
3. Strong organisational and time management abilities.
4. Ability to work independently and as part of a team.
5. Minute taking skills and experience.
6. Good IT skills, including Microsoft Office (Word, Excel, Outlook).
7. Understanding of data protection and GDPR requirements.

The purpose of the role is to provide efficient, accurate, and professional administrative support to the Education, Schools, and Inclusion teams. This includes meeting coordination, record management, customer service, general clerical tasks, and financial administration, ensuring compliance with GDPR and local authority procedures.

Key Responsibilities:

1. Arrange and coordinate meetings, including room bookings, preparation of agendas, and accurate minute-taking.
2. Provide day-to-day administrative support to staff and service users, maintaining smooth operations across the team.
3. Maintain both manual and electronic records, ensuring information is accurate, up-to-date, and compliant with GDPR. This includes transferring data to national databases/statistical returns when required.
4. Perform general clerical duties including photocopying, filing, word processing, document formatting, and handling mail.
5. Offer a high standard of customer service, responding to queries from service users (including schools, parents, and carers), and directing them to the appropriate team members under the guidance of the line manager.
6. Support financial processes such as raising purchase orders, processing invoices, and maintaining records in accordance with Local Authority financial regulations.
7. Build and maintain strong working relationships within the immediate team, across the wider Education and Inclusion services, and with external stakeholders.