Business Program Manager, Google Users and Products

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Minimum qualifications:

• Bachelor's degree or equivalent practical experience.
• 5 years of experience in program or project management.
• 5 years of experience managing cross-functional or cross-team projects.
• Experience in business strategy and planning.
• Experience working with executive-level stakeholders and executive leaders.

Preferred qualifications:

• Certification in program management.
• Experience in stakeholder management.
• Experience in program management in a technology company.
• Understanding of business planning processes and its best practices.
• Ability to identify, collect, and analyze relevant data to help drive informed decisions.
• Ability to synthesize diverse views and form unique perspectives.

About the job

A problem isn't truly solved until it's solved for all. That's why Googlers build products that help create opportunities for everyone, whether down the street or across the globe. As a Program Manager at Google, you'll lead complex, multi-disciplinary projects from start to finish - working with stakeholders to plan requirements, manage project schedules, identify risks, and communicate clearly with cross-functional partners across the company. Your projects will often span offices, time zones, and hemispheres. It's your job to coordinate the players and keep them up to date on progress and deadlines.

In gTech Users and Products (gUP), our mission is to advocate for Google's users by creating helpful and trusted experiences across the product ecosystem. We achieve this by meeting partners and consumers where they are with support and help, representing their needs with our product partners and proposing fixes and features that elevate their engagement with Google's diverse product ecosystem. Additionally, we provide a range of product services that ensure our products are optimized for every user, no matter where they are in the world (e.g., localization, digitization, partner integration, and more).

Responsibilities

• Own the end-to-end program management for prioritized projects, ensuring they are executed on time within scope, and on quality standards.
• Define objectives, deliverables, and key performance indicators (KPIs) to measure success.
• Collaborate with project teams to remove obstacles, allocate resources, and maintain project schedules.
• Provide regular updates to executive leadership and stakeholders on the status of projects and process success metrics.
• Conduct post-project reviews to gather lessons learned and implement process improvements.