Business Process Tester

Location: Newbury or Stoke (Hybrid*)
Salary: Excellent basic salary plus bonus and Vodafone benefits
Hours: Full time 37.5 hours per week – Monday to Friday

*Hybrid - At Vodafone UK we believe that through collaboration and connection with our colleagues we can achieve great things. Our hybrid working approach allows our people to work both in the office and at home, providing the flexibility and resources you need to succeed in your role. We don't require you to be in on specific days; instead, we ask people to come into the office 2-3 days each week, on average 8 days a month. Our “Office in a Box” home working kit will provide you with everything you need, no matter where you are.

Who we are

We’re a global technology communications company that empowers people and businesses to stay connected and thrive in a digital world. With a focus on innovation, sustainability and earning customer loyalty, we leverage cutting-edge technology to offer products and services that enhance communication and improve lives.

At Vodafone UK, diversity isn’t just a buzzword, it is core to who we are as a company. We’re proud to be certified as a Great Place to Work and are committed to driving inclusion for all; creating a workplace that is fully representative of the communities and customers we serve.

Be part of Vodafone Business UK, a team that are revolutionising how customers use technology and connectivity. With our extensive range of products and services, we help all kinds of organisations – from small, local businesses to multi-national corporations – unlocking the potential of new technologies, including 5G, AI and the Internet of Things (IoT).

Role Overview

As a Business Process Tester, you will play a critical role in designing, developing, and executing comprehensive test plans to ensure the quality of new business processes being implemented. You will work closely with our business continuity management teams and development teams to identify and document testing requirements, create effective test cases, and analyse test results. This role is ideal for someone who is passionate about quality assurance and enjoys solving complex problems.

What you’ll do

Test Preparation

1. Review business process documentation (work instructions and service designs) to gain an understanding of the Test Preparation that is required.
2. Focus Testing on the interrelationship of different applications and systems – how they interact and manage data between them.
3. Preparation of the Test Data & test cases required to perform the End to End Business Process testing.

Test Execution

1. Execute business process validation tests according to the Test Plan.
2. Confirmation that the business process being tested is compliant with all the gathered business requirements.
3. Report any discrepancies from the expected results found during the test execution and the results of test instances to the respective business Test Lead.

Defect and Workaround Management

1. Raising and communication of system defects in test management tool, linking them to relevant test cases within the Business Process.
2. Ensure the relevant test lead is aware and understands the system defects found.
3. Provide support to the business in the workaround governance forums.

Who you are

As a Business Process Tester we are looking for someone who has:

• Good communication skills.
• An analytical and logical mindset.
• The ability to follow process and procedures.
• Works well as a team.
• A keen attention to detail.

Other skills that would benefit but are not essential include:

• Agile/SAFE working methodologies.
• Azure Dev Ops knowledge.
• CCS/HALO experience.
• Knowledge of existing VBUK customer journeys.

Worried that you don’t meet all the desired criteria exactly? At Vodafone we are passionate about Inclusion for All and creating a workplace where everyone can thrive, whatever their personal or professional background. If you’re excited about this role but your experience doesn’t align exactly with every part of the job description, we encourage you to apply as you may be the right candidate for this role or another role, and our recruitment team can help you see how your skills fit in.

What we offer

We believe that taking care of our employees is the key to their success. That is why we offer an excellent remuneration and bonus package with up to 28 days holiday entitlement, in addition to bank holidays and paid leave for charity projects. We offer an extensive benefits package that can be tailored to suit you and your family, including employee discounts, retail vouchers, pension plan and share schemes. We take pride in our commitment to supporting you at every stage of your career by providing top of the range learning and development tools, market leading parental leave policies and an innovative Reconnect programme for people who have taken a career break.

Together we can

Vodafone UK are regulated by the Financial Conduct Authority and all offers of employment for this role are subject to background checks, including criminal (DBS) and financial checks to meet the regulators standards.

If you require any reasonable adjustments or have an accessibility request as part of your recruitment journey, for example, extended time or breaks in between online assessments, a sign language interpreter, or assistive technology, please refer to the Accessibility section of our Careers website (https://careers.vodafone.com/uk/applying-to-vodafone/) for guidance.