Business Process / Software Analyst

Michelmores; Bristol; On-site; GBP 80,000 - 100,000; Full time

Job description

Are you keen to find an exciting new role where you will be part of a dynamic, forward-thinking, agile team? If so, come and join us on the journey.

Why Michelmores? Michelmores is the destination law firm for the ambitious, the imaginative and the distinctive. We help enterprises and individuals navigate change to find a positive future.

We are a flexible, friendly, and inclusive organisation with a clear focus on fresh thinking as we have on growth and success. We value and nurture our people’s potential and inspiration and give them a creative, open, and collaborative environment in which to develop a career and succeed.

As our clients’ needs change and evolve, so do we. Our business services teams are continuously looking for ways to innovate and attract and retain the best clients and the brightest people. Central to our culture is our nurturing, friendly and flexible environment which genuinely allows our people to grow and flourish, both professionally and personally. We really care about what we stand for and want to move forward together.

What sort of work? We have an exciting opportunity to join our growing IT team as a Business Process/Software Analyst in our Exeter or Bristol offices.

We are looking for an analyst who ideally has law firm experience and some exposure to legal process and legal software such as Aderant Expert, iManage, Intapp or Litera. Having a mindset that can be applied to use a variety of tools such as Boomi, SharePoint, Power Automate or similar low-code/no-code platforms, as well as SQL Server and SQL Server Reporting Services (SSRS) would be advantageous.

You will be responsible for liaising with key stakeholders to help define and refine processes and provide innovative software solutions to meet both internal and external client needs. In addition, you will be able to help create some of these solutions by facilitating configuration changes and enhancements to our various legal systems.

You will have the opportunity to lead and collaborate on business development initiatives, liaising with the business and colleagues on the full project lifecycle, ultimately delivering high-quality, functional and optimised products to the business.

Duties in this role will include:

• Leading on business software development initiatives, liaising with the business as to the requirements and specifications.
• Providing solutions to meet the business need.
• Help to develop software solutions involving our core legal systems and various platforms and programming tools.
• Enhancing, maintaining and supporting existing software systems and applications.
• Performing trials, testing and quality checks to ensure adherence to high quality standards, functionality and optimisation.
• Working independently to deadlines and also as part of a small team.
• Communicating effectively with stakeholders, users and colleagues.

Why this team? The IT team is the Firm’s centre of innovation. As well as supporting the hardware and software already in place, they lead the way on developing processes and efficiencies through new software and technology. Made up of a group of innovative, tech-savvy and forward-thinking IT specialists and project managers, the team support the technology across all our offices.

How do we work? We take a flexible, agile approach to working patterns. As a team, we agree together on the best working arrangements that will enable each of us to provide exceptional client service, to collaborate and connect with colleagues, and to achieve the right home/work balance.

As a Firm, we are committed to supporting our people across all levels to achieve the balance they need. We are open to talking about flexible working and empower any candidate to put forward a flexible working pattern to meet their needs.

Who are we looking for? We are looking for somebody who will understand our values and will thrive in our culture. The ideal candidate will be able to play a key role in driving the Firm's digital transformation and the implementation of leading technologies to enhance business processes. This role can be based in either our Bristol or Exeter office.

The ideal candidate will have:

• Experience of Business Analysis, ideally within a legal environment.
• Exposure to one or more key legal systems such as Aderant Expert, Intapp platforms, iManage document Management and Linetime case management systems.
• Exposure to one or more of Boomi, SharePoint, Power Automate or similar low-code/no-code platforms.
• Exposure to/experience of Large Language Modules and Artificial Intelligence would be advantageous.
• Familiarity with software development lifecycle.
• Knowledge of database best practices and T-SQL queries.
• The ability to collaborate closely with internal stakeholders to understand their needs and translate them into technical solutions.
• Programming experience would be useful.
• Other skills required include:
• Strong people skills.
• Critical thinking skills.
• Be a good and effective communicator.
• A good team player.
• Good organisational and prioritisation skills.
• Capable of working under pressure and to deadlines.

This is a great opportunity to join a Firm that believes potential, inspiration, and teamwork should be valued and nurtured.

We work hard to create and sustain an open and collaborative environment. We embrace change and constantly evolve to meet our people’s diverse needs, in the same way that we help our clients to navigate and stay ahead of developments, to move forward together.

Next Steps To apply please click here or if you would like to talk to someone about the role, please contact Sarah McLean, Recruitment Specialist on 07754 555106.

Michelmores LLP is an Equal Opportunities Employer

We do not discriminate on grounds of race, gender, marital status, age, religion, colour, nationality, ethnic origin, disability or sexual orientation in the selection, recruitment, and treatment of our staff.