Business Performance & Insights Analyst

Financial Conduct Authority; City of Edinburgh; Hybrid; GBP 40,000 - 70,000

Job description

Business Performance & Insights Analyst – Senior Associate (6 months FTC)

Division – Finance & Corporate Services, Operations
Department – Portfolio Management Unit

About the FCA

We are recruiting for a Senior Associate with a strong business operational and performance analysis/improvement background to join the Organisational Performance and Insights (OP&I) team within the Finance & Corporate Services Division (F&CS) at the Financial Conduct Authority (FCA).

OP&I is responsible for developing and implementing our organisational performance reporting, measurement and evaluation, focused on executive and Board-level reporting. This reporting is critical for measuring progress in delivering the organisation’s strategy, monitoring outcomes in markets, as well as driving organisational efficiency and effectiveness.

OP&I works closely with Directorates and MI owners to bring together the knowledge of operational and performance data from across the organisation.

What will you be doing?

The role will focus on performance reporting for the Departments within the Finance & Corporate Services Division covering:

• Compliance with FCA Operational Policies owned by Heads of Department (HoDs) and the Director of F&CS;
• Design and operational effectiveness of the F&CS Division’s control environment;
• The efficiency and effectiveness of teams/functions within the F&CS Division;
• The delivery of performance reporting from the Division as an integral part of the overall FCA’s performance reporting at Executive and Board level.

The successful candidate will work with senior stakeholders and decision-makers in the F&CS Division and specialist data and reporting analysts from within the OP&I Team to transform the way in which the Division’s performance is monitored, evidence-based operational improvement decisions are made, and their associated outcomes evaluated.

Specific responsibilities include leading on:

• Documenting the F&CS Division’s existing performance reporting as a baseline for driving improvements.
• Documenting existing compliance reporting across the FCA Operating Policies owned by the F&CS Division, identifying gaps, overlaps and reporting inefficiencies, and establishing a clear plan to address them. This work should include a forward-look at possible future changes to policies and how reporting can be extended or adapted.
• Working with key stakeholders in the F&CS Division to establish reporting on the design and operational effectiveness of the Division’s operational controls and delivery of actions to address any issues identified. This will include working with colleagues in Risk and Compliance Oversight to leverage reporting from the FCA’s new Risk Management System as it is rolled out. This work is likely to include advising the Senior Leadership Team in F&CS on improvements to how controls are recorded and evaluated in the new system to drive a common approach.
• Working with HoDs to establish KPI’s for their teams/functions, including defining where supporting data will be sourced and inputting to the design of performance dashboards. This work will include advising on best practice and challenging HoDs, for example on aligning KPIs to the Division’s and FCA strategy and what is achievable given any data/system limitations.
• Reviewing the performance reporting generated by the F&CS Division and reported to local SLTs, ExCo and the Board, and making recommendations to drive clarity, simplicity, coherence and fitness for purpose.

What will you get from the role?

• You will have a rare opportunity to support the FCA’s organisational performance reporting and to do meaningful work that makes a real difference.
• You will work with senior stakeholders in a dynamic and busy multidisciplinary Department on high profile work.
• You will have an opportunity to gain business and data/technical experience within a supportive environment committed to learning and development.

Which skills are required?

We are a Disability Confident Employer; therefore, disabled people or individuals with long-term conditions who best meet the minimum criteria for a role will go through to the next stage of the recruitment process. (To learn more about the Disability Confident Scheme Click Here)

Minimum

• Experience of working with senior stakeholders to establish and challenge business requirements, ideally related to efficient and effective performance reporting.
• An ability to work collaboratively as part of a team, valuing different perspectives and backgrounds, leveraging multidisciplinary skills and being a self-starter where needed.
• Evidence of strong business analytical skills, with the ability to present issues and options in a logical and simple way.

Essential

• Data analytical skills, for example gained from experience in combining data from multiple sources and transforming data for analytical/reporting purposes.
• Experience translating business requirements into specifications for performance reports/dashboards.
• Familiarity with the FCA's operational policies and related frameworks.

Our Values & Diversity

We are proud to be an inclusive employer and our ambition is to cultivate a culture for all employees that respects their individual strengths, views, and experiences. We believe that our differences and similarities enable us to be a better organisation – one that makes better decisions, drives innovation, and delivers better regulation.

Within the workplace you will have access to various employee resource groups which aim to promote and achieve a healthy work/life balance and support our diversity ambitions.

Did you know? 50% of our Executive Committee were the first in their family to attend university.

The FCA is committed to achieving greater diversity across all levels of the organisation. Given this, we particularly welcome applications from women, minority ethnic, disabled, and neurodivergent candidates for our associate role.

Benefits of working at the FCA

• 25 days holiday per year plus bank holidays
• Hybrid working (work from home up to 60% of your time)
• Private healthcare with Bupa
• A non-contributory Pension of at least 8%
• Life assurance
• Income protection

We also have a competitive flexible benefits scheme which gives you the opportunity to create a personalised benefits package, tailored to suit your lifestyle.

We welcome applications from candidates who are looking for flexible arrangements. Many of our staff work flexibly including working part-time, staggered hours, and job shares. We can’t promise to give you exactly what you want but we can explore what might work best for both sides.

Follow this link to see what life is like at the FCA - Life at the FCA

Application Support

We are dedicated to removing barriers and ensuring our application process is accessible to everyone. We offer a range of adjustments to make your application experience as comfortable and straightforward as possible.

If you have an accessibility need, disability, or condition requiring changes to the recruitment process, please contact your recruiter using the details below and they will be happy to discuss this further with you.

Useful Information and Timeline

• This role is graded as: Senior Associate - Corporate
• 6 Month FTC - This role will be offered as a lateral move or on an acting up basis.
• Advert Closing Date: 23rd April 2025
• Competency Based Interview

Your Recruiter will discuss the process in detail with you during screening for the role, therefore, please make them aware if you are going to be unavailable for any date during this time.

Got a question?

If you are interested in learning more about the role, please contact:

• For internal applicants, please contact Tali Stone on [e-mail]
• For External applicants, please contact Steve Christopher on [e-mail]

Applications must be submitted through our online portal. Applications sent via email will not be accepted.