Business Operations Manager

ZipRecruiter; Derry/Londonderry; On-site; GBP 40,000 - 80,000; Full time

Job description

Job DescriptionDescription
Position at EssenceMediacomX

Operating Company

GroupM - OpenConnect

Role Title

Project Manager

Department / Team

GroupM - OpenConnect

Location

London

About GroupM

GroupM is the world’s leading media investment company responsible for more than $45B (COMvergence) in annual media investment through agencies including Mindshare, Wavemaker, EssenceMediacom and T&Pm. GroupM creates competitive advantage for advertisers via its worldwide organization of media experts who deliver powerful insights on consumers and media platforms, trading expertise, market leading brand-safe media, technology solutions, addressable TV, content, sports and more.

About OpenConnect

OpenConnect is a bespoke team within GroupM, created to support BT Group in the UK. The team comprises over 100 specialists in media, data, and technology, managing over £150m of media billings for BT Group's consumer and business divisions. It’s a challenging yet fun team to be part of, working with some of the most forward-thinking clients in the industry.

Overview:

As a Project Manager on the Open Connect (EE) team, you are a vital element of our day-to-day Global operations. In this role, you will partner with local teams to ensure projects are organised and progressing and we are delivering on our commitments to EE.

Your Impact:

Utilizing your critical thinking and multi-tasking skills, you will serve as a key link between the different discipline teams within Open Connect. More specifically, you’ll:

Project Management

• - Deliver consistently outstanding project management best practice – the ability to scope projects to a high level of detail and accuracy, creating and managing project plans, managing risk and planning resources.
• - Overseeing all elements of the project lifecycle, flexing the project management approach using a varied toolbox of PM techniques, with the ability to apply the best of both waterfall and agile techniques.
• - Effectively and accurately translate business requirements into technical requirements and non-technical requirements and distilling into design options. Defining the quality criteria against those requirements and ensuring these are met.
• - Identifying potential risks and issues and developing strategies to mitigate them, ensuring the project stays on track.
• - Help design and establish new processes, ways of working, operating models and consistent workflows with internal and external business stakeholders.
• - Continually strive for improved outcomes and best practice across projects, contributing to the advancement of project maturity across the organisation.
• - Build trusted and collaborative partnership relations with the OpenConnect team and broader stakeholder groups to provide coaching on best practice to continually improve PMO, change management and project management capabilities.

Stakeholder management and adoption

• - Guiding stakeholders and project teams based on original and potentially revised requirements, with an ability to be adaptable to changing circumstances that may result in adjustments to project plans and identifying solutions to unforeseen challenges.
• - Build a strong network across the OpenConnect team to help drive forward group business objectives.
• - Deliver excellent communication, removing obstacles for own and team projects, and resolving conflict.
• - Develop robust change and communication plans to ensure effective adoption of change. Take a key role in driving continued adoption of change post implementation.
• - Manage own time effectively as well as that of the project team(s) by prioritising tasks and managing competing demands to ensure timely delivery.

CANDIDATE REQUIREMENTS

The ideal candidate will have hands-on experience in technical project delivery.

They will be able to collaborate well internally and externally to drive projects to completion, communicate effectively to articulate ideas and vision, and manage multiple stakeholders in complex projects. Ideally, the candidate will have experience in multiple markets.

Essential criteria:

• - Familiarity with agile and waterfall methodologies, experience of working across technical and non-technical projects.
• - Ideally qualified in change management or with strong experience of leading change management, communication and adoption strategies and plans.
• - Experience of preparing effective management reporting, establishing governance and chairing meetings to drive successful outcomes.
• - Collaborative team player who works in partnership with others, a relationship builder with a can-do attitude, lots of energy and drive, with the ability to work in a fast-paced deadline-driven environment.
• - Self-sufficiency: ability to learn quickly with minimal direction.
• - Creativity: ability to develop concrete requirements from unclear situations.
• - Critical thinking: the ability to infer and ‘read between the lines’, applying both a macro and micro view.
• - A multi-tasker: the ability to juggle multiple projects simultaneously while maintaining high quality output.
• - Detail-oriented: excellent communication skills and attention to detail.

Your Qualifications:

Significant and relevant digital media experience desired.

Advanced Excel experience ideal.

Wrike platform experience (or equivalent workflow management tool).

Client Management experience a plus.

What you can expect from GroupM

GroupM’s mission is to shape a new era of media where advertising works better for people. We do this by employing the world’s very best talent to solve some of the toughest challenges of today’s marketing landscape. It’s important that we hire people whose values reflect those of our own: genuine, results-focused, daring and insightful. As a GroupM employee, we promise you a workplace that invests in your career, cares for you and is fun and engaging. We believe these factors create a workplace where you can be yourself and do amazing work.

We are an equal opportunity employer and value at our company. We do not discriminate on the basis of race, gender, age, sexual orientation, disability, or marital status.

GroupM and all its affiliates embrace and celebrate diversity, inclusivity, and equal opportunity. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills. We are a worldwide media agency network that represents global clients. The more inclusive we are, the greater work we can create together.

(Please note this is a UK based role and requires individuals to have the right to work in this location)