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Business Operations Leader (Awarding Body / EPAO)
JR United Kingdom
London
Hybrid
GBP 100,000 - 125,000
Full time
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Job summary
An established industry player is seeking a Business Operations Leader to drive growth and operational excellence within a recognized Awarding Body. This pivotal role involves collaborating with senior leadership to translate strategic goals into actionable plans while managing high-value partnerships and ensuring compliance. The ideal candidate will possess extensive experience in the education and training sector, showcasing strong leadership and stakeholder management abilities. Join a passionate team dedicated to enhancing apprenticeship quality and leveraging technology for impactful outcomes. If you're ready to make a difference in a dynamic environment, this opportunity is for you.
Qualifications
- 5+ years in a senior role at an Awarding Organisation.
- Strong leadership and stakeholder management skills.
Responsibilities
- Lead and manage high-value provider partnerships.
- Translate strategy into operational delivery.
- Drive process improvements and lead technology adoption.
Skills
Education
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Job description
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Location: Hybrid – Home-based and London
Contract: Full-time, 37.5 hours per week
A leading Ofqual-recognised Awarding Body is seeking an experienced Business Operations Leader to help shape and drive our continued growth. With consistent expansion over the last four years, we're now scaling both our digital and non-digital apprenticeship assessment offerings – and we need a driven, strategic operator to support that journey.
Working closely with the Executive Director and senior leadership team, you’ll take strategic goals and turn them into clear operational plans, coordinating teams to deliver real impact. You'll play a key role in building strong provider partnerships, championing service excellence, and leading internal teams – including line management of our Heads of Quality – to ensure high performance and compliance.
- Lead and manage high-value provider partnerships
- Translate strategy into operational delivery
- Own service level performance and reporting
- Oversee utilisation, capacity planning and project management
- Drive process improvements and lead technology adoption
- Engage with regulators and stay ahead of policy developments
You’ll have senior-level experience in an EPAO or Awarding Organisation, strong leadership and stakeholder management skills, and a proven track record in programme delivery and operational excellence.
- 5+ years in a senior role at an Awarding Organisation
- Excellent people and stakeholder leadership
- Deep understanding of the education and training landscape
- Confident working with regulators such as IfATE
- Experience in training provision
- Background in quality or assessment
- Understanding of technology in awarding operations
Join a team that’s passionate about apprentices, technology-driven, and committed to quality.
Apply now to be part of something ambitious and impactful.
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