Business Intelligence Technical Lead

MUFG Americas; London; On-site; GBP 50,000 - 90,000; Full time

Job description

Do you want your voice heard and your actions to count?

Discover your opportunity with Mitsubishi UFJ Financial Group (MUFG), one of the world’s leading financial groups. Across the globe, we’re 120,000 colleagues, striving to make a difference for every client, organization, and community we serve. We stand for our values, building long-term relationships, serving society, and fostering shared and sustainable growth for a better world.

With a vision to be the world’s most trusted financial group, it’s part of our culture to put people first, listen to new and diverse ideas and collaborate toward greater innovation, speed and agility. This means investing in talent, technologies, and tools that empower you to own your career.

Join MUFG, where being inspired is expected and making a meaningful impact is rewarded.

OVERVIEW OF THE DEPARTMENT/SECTION

The Architecture, Middleware, Data Engineering & Business Intelligence & Enterprise Services (AMD) pillar of Technology has a department focused on Data Engineering & Business Intelligence (DEBI), who are responsible for designing & developing enterprise standard technologies that support data integration, processing, warehousing, mining & reporting.

The primary focus is Front-Office. However, as the team’s services are in high demand, they are often approached to work with other entities, departments, executives, and senior management within the international MUS group.

The Business Intelligence Technical Lead is a role for someone who is hands-on to develop and improve our systems, and able to drive geographically dispersed team deliverables, performance, and ability to provide the best possible service to meet the needs of our business partners.

MAIN PURPOSE OF THE ROLE

• Responsibility for data integration, reporting, support, maintenance, and often business relations, with the guidance and support of business partners.
• Subject matter expert supporting the gathering of requirements for major change initiatives, as well as problem solving to resolve BAU issues.
• Ensuring that services meet agreed standards, SLAs and KPIs and in addition the platform adheres to the Technology & Security policy of the MUFG group.
• Ensuring the platform is appropriately architected to safeguard 24-6 business continuity.
• Ensure appropriate levels of support are available to service users across the EMEA, Americas, and Asia & Tokyo.

KEY RESPONSIBILITIES

Service Execution

• Provide subject matter expertise supporting the gathering of requirements for major change initiatives and delivery using an iterative approach.
• Provide management oversight to ensure the business teams are well supported across Americas, EMEA, Asia & Tokyo.
• Provide support to the business to diagnose and resolve issues.
• Facilitate the validation of new products and trading opportunities that benefit from newer technologies.
• Participate in MUFG group wide activities that promote the use of the platform to meet the business needs outside of the EMEA region.
• Partner with other departments in providing services to the business.
• Promote a dynamic, delivery-driven culture that works responsive to business demands for change within the capacity of BAU.
• Support the delivery of business sponsored project programmes. Responsibilities include:
  • Liaising with project team members at all levels (Programme/Project Managers, Business users/teams, Senior Management, Steering Groups, Technology teams, Analysts, Developers, Testers),
  • Managing & understanding scope,
  • Validating target architectures proposal,
  • Actively participate in working groups,
  • Approving and supervising the transition into production.
• Maintain system performance and stability through housekeeping & maintenance initiatives.
• Ensure confidential and sensitive data is controlled and managed in accordance with internal and external policies.
• Manage annual Disaster Recovery and Fire-drill scenarios for affected systems.

Team Oversight

• Oversee and support the technology team.
• Provide support and assistance to other technical teams that introduce change.
• Actively manage performance, develop talent, aiding and strengthening succession plans.

Governance

• Ensure the platform adheres to Risk and Control; all regulatory requirements are fully complied with, including SOX, GDPR.

Culture and Leadership

• Promote the MUFG values-led culture which is inclusive and diverse.
• Build strong relationships with internal and external stakeholders to understand industry best practice, influence change and promote technical credibility.

We are open to considering flexible working requests in line with organisational requirements.

MUFG is committed to embracing diversity and building an inclusive culture where all employees are valued, respected and their opinions count. We support the principles of equality, diversity and inclusion in recruitment and employment, and oppose all forms of discrimination on the grounds of age, sex, gender, sexual orientation, disability, pregnancy and maternity, race, gender reassignment, religion or belief and marriage or civil partnership.

We make our recruitment decisions in a non-discriminatory manner in accordance with our commitment to identifying the right skills for the right role and our obligations under the law.