Business Intelligence Manager

Business Intelligence Manager

Job no: 552951

Work type: Full time

Site: Redditch

Categories: IT, Data and Analytics

Location: Worcestershire

Salary: Up to £45,000 per Annum + Car allowance & aligned company benefits

Business Area: Halfords Support Centre

About us

At Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range. We are dedicated to providing our customers with an integrated, unique, and convenient service experience—from e-bike and electric vehicle servicing to on-demand solutions. Our commitment is to foster customer loyalty by offering compelling reasons to keep coming back to our stores, ensuring a lifetime of motoring and cycling enjoyment.

The teams at our Redditch Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success and growth. Everyone brings their individual knowledge and experience to work every day, working as one team to keep things moving smoothly.

If you're willing to get stuck in, you'll love it here too. So put yourself at the heart of a dynamic, fast-paced working environment where expertise and focus take people far.

Halfords has invested significantly in the Garages Trading team, creating a dedicated Tyres Trading Squad to drive performance through expertise in marketing, pricing, ranging, and digital.

This pivotal role ensures leadership and functional heads have the business intelligence and insights needed for success, with the Business Intelligence Manager collaborating across teams, including Market Share, Pricing, Promotions, and Finance.

Key Accountabilities

1. Develop, collate and Maintain Reporting: Create and manage robust, accurate, and timely reporting tools to monitor tyre trading performance.
2. Analyse Trading Performance: Conduct deep-dive analyses to identify trends, opportunities, and areas of concern, providing actionable insights to enhance performance.
3. Support Strategic Decision-Making: Deliver clear, data-driven recommendations to leadership and functional heads, enabling informed decision-making.
4. Monitor Market Trends: Analyse competitor activity and market trends to inform trading decisions and highlight potential risks or opportunities.
5. Ensure Data Integrity: Oversee the accuracy and reliability of data sources, ensuring high-quality inputs for analysis and reporting.
6. Deliver Reporting Actions: Attend weekly Tyre Squad meetings, take ownership of data and reporting-related actions, and provide the team with accurate, clear, and easy-to-understand reports and data visualisations.

Key Skills & Experience

1. Strong Analytical Skills: Proven ability to interpret complex data, identify trends, and deliver actionable insights.
2. Business Intelligence Expertise: Experience using BI tools (e.g., Power BI, Tableau, or similar) to create reports and dashboards.
3. Commercial Awareness: Understanding of trading performance metrics and their impact on business outcomes.
4. Collaboration and Stakeholder Management: Proven ability to work effectively with cross-functional teams, including senior stakeholders.
5. Attention to Detail: High accuracy in reporting and ensuring data integrity.
6. Advanced Excel Skills: Proficiency in using Excel for data analysis, modelling, and visualisation.
7. Communication Skills: Ability to present complex information clearly to both technical and non-technical audiences.
8. Experience in Retail or Automotive Sector is highly desirable.

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We're an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.

Here at Halfords, we operate a hybrid working policy with 3 days per week on-site at our support centre in Redditch Worcestershire.