Business Intelligence Lead, CONNECT Platform Commercialisation

Business Intelligence Lead, CONNECT Platform Commercialisation

Location: London/Cambridge, United Kingdom (3 days at the office)

The Job

The Business Intelligence Lead will be responsible for supporting the commercial performance of our CONNECT platform services through analysis & data insights, thus being a key change agent in driving actionable, data-based decision-making. This role will work with different teams to coalesce data from multiple commercial sources and utilise reporting & analytical tools to generate detailed information and statistics to identify trends, efficiencies, and new opportunities or risks related to the commercialisation of AVEVA’s industrial platform services.

Responsibilities

• Work with CONNECT platform leadership team to define measures of success, enable tracking of those metrics, and analyse metrics on a monthly basis to identify areas of opportunity and actionable insights.
• Identify business KPIs and metrics reporting requirements, document the requirements, and work with the cloud/product data and analytics team to ensure the business is able to track these performance metrics from a variety of sources (SFDC, Oracle, Gainsight, CONNECT, etc.). Execute user acceptance tests for the reports and dashboards created.
• Perform ad-hoc business performance and account-specific analytics, synthesise insights, and present identified trends, gaps & opportunities to internal senior stakeholders to drive data-driven discussions and decisions.
• Work with CONNECT product management to understand product capabilities and customer value; understand product usage information and provide feedback on product telemetry requirements to enable effective analytics of product adoption and commercial performance.
• Collaborate with global pricing & licensing team to develop commercial packing & pricing alternatives; and gather customer & market data to deliver projections, revenue impact, and other analytical insights of the commercial model proposal.
• Potentially engage in strategic large deals and strategic partnerships to drive data analysis to define the impact of discount and commercial conditions.

Skills & Qualifications

• Bachelor’s degree required (preferred in data science)
• Experience in SaaS and subscription business (experience in platform business model is a plus)
• Strong background in business analytics and critical thinking
• Demonstrated aptitude to successfully gather and execute report requirements
• Ability to navigate, facilitate and influence across senior stakeholders to establish buy-in and agreement
• Solid verbal and written communication skills
• Knowledge of BI platforms, ERP, and CRM applications required

UK Benefits include: Flexible benefits fund, emergency leave days, adoption leave, 28 days annual leave (plus bank holidays), pension, life cover, private medical insurance, parental leave, education assistance program.

Hybrid working

By default, employees are expected to be in their local AVEVA office three days a week, but some positions are fully office-based. Roles supporting particular customers or markets are sometimes remote.

Hiring process

Interested? Great! Get started by submitting your cover letter and CV through our application portal. AVEVA is committed to recruiting and retaining people with disabilities. Please let us know in advance if you need reasonable support during your application process.

About AVEVA

AVEVA is a global leader in industrial software with more than 6,500 employees in over 40 countries. Our cutting-edge solutions are used by thousands of enterprises to deliver the essentials of life – such as energy, infrastructure, chemicals, and minerals – safely, efficiently, and more sustainably.

AVEVA requires all successful applicants to undergo and pass a drug screening and comprehensive background check before they start employment. Background checks will be conducted in accordance with local laws and may, subject to those laws, include proof of educational attainment, employment history verification, proof of work authorization, criminal records, identity verification, and credit check.

AVEVA is an Equal Opportunity Employer. We are committed to being an exemplary employer with an inclusive culture, developing a workplace environment where all our employees are treated with dignity and respect.