Business Intelligence Analyst (Revenue Management Consolidated Centre)

Job Description - Business Intelligence Analyst (Revenue Management Consolidated Centre) (EUR015G4)

Work Locations

Hilton - Regional Office - Europe
Maple Court Central Park
Central Park
Watford WD24 4QQ

• Are you interested in joining a company who has been consistently recognised for its exceptional workplace culture and named as a Great Place to Work?
• Are you interested in joining an organisation with a proven commitment to sustainability, driving responsible travel globally and creating a positive environmental and social impact?
• Are you interested in a very competitive salary, having access to amazing hotel discounts; the ability to carry out your work from a location anywhere in the world for up to 20 days for up to 2 months consecutively a year, and working in a hybrid environment by being part office and part home based?

If the answer is “yes”, and you have the relevant data analyst skills then we would love to hear from you. To strengthen our truly international team supporting a global customer base, with team members from 27 different countries, and a wide range of ages spanning across five generations, from Gen Z to Baby Boomers!

Position Summary

This is an excellent opportunity to join Hilton's Europe Revenue Management team based at Hilton’s Regional headquarters in Watford, (just North of London) with a hybrid approach working remotely for part of the week. The Revenue Management Consolidated Centre (RMCC) is responsible for hotel revenue management for 300+ hotels across the UK & Ireland and Europe regions, looked after by a very diverse team of over 100+ team members representing 35 nationalities, and offers world-class revenue management talent and tools to our hotels. This is an excellent opportunity to be part of Hilton’s continued success and growth with strong career opportunities beyond the initial role, with options to grow and develop within RMCC, to transfer to other departments within the corporate environment, or to a hotel-based role across the globe.

The Business Intelligence Analyst will be responsible for maximising revenue, market share, and profits for multiple hotels through the strategic coordination of revenue management processes and procedures. Through forward looking thinking, the Business Intelligence analyst will create, design, develop, and maintain processes to continually maximise the efficiency and drive the innovation and development of the RMCC analyst team.

What are we looking for?

1. Practical working experience within Data and Analytics
2. Advanced Excel and strong numeracy and analytical skills
3. Experience with data gathering and manipulation using Python, SQL, and/or VBA
4. Experience with Visual Studio (IDE) or R coding language
5. Server-based database development experience (MS SQL Management Studio, DBVisualizer)
6. Experience with report development with Power BI, Power Automate, MicroStrategy Reporting Services or similar reporting software
7. Experience creating and distributing daily, weekly, and monthly reports
8. Able to articulate and introduce change effectively to drive continuous improvement of tools, processes, and procedures
9. Experience in project management of tools development and rollouts
10. Excellent communication skills – fluency in English, both verbal and written
11. Demonstrable soft skills to include active listening to build trust, instil confidence and empower others
12. Resilient and motivated – self organised, working well under time constraints while balancing concurrent tasks and priorities