Business Intelligence Analyst

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Sector: Transport and Logistics
Role: Analyst
Contract Type: Permanent
Hours: Full Time

About Network Rail
At Network Rail, our passengers and freight users are at the heart of everything we do. We help connect people to their friends and families and get goods to their destination safely and efficiently. We're an organisation where people matter.

Scotland's Railway is part of this large family, covering a large geographical area from the Borders to Thurso at the far tip of the North East of Scotland, accounting for almost 20 per cent of the UK rail network. We provide rapid access along busy commuter routes to our seven cities, servicing the varied needs of our business and leisure commuter services, including cross border services and rural services. We have up to 50 freight services operating every day and are steadily building capacity for this to grow. Our ambition to be responsive to passengers and freight users drives us every day, and we're empowered to do the right thing for those who use the rail network. We actively challenge unsafe practices and take responsibility for addressing risks, resolving issues, and protecting safety and wellbeing.

Our colleagues are encouraged to work flexibly as we know that busy lives don't always fit around a traditional working pattern. If you need flexibility to complete your role, just let us know and we will do our utmost to help you invest in your career with us while balancing other aspects of your life.

We're also a Disability Confident Leader employer and will try our best to adapt the process and offer a reasonable alternative to help support people with disabilities access, apply, and interview for roles.

We want to help deliver a railway that is safe, reliable, affordable, and provides great customer service to everyone.

Brief Description
Provide a comprehensive Analysis and Business Support service. Liaise with internal customers and stakeholders to develop dashboards and analytical products which meet business needs and inform decision making.

Please note this is a 6 month secondment/FTC opportunity.

About the role (External)

Here are some of the duties your role will include:

1. Provide an analysis & business support service to internal customers and stakeholders.
2. Support the development of dashboards and other support tools, providing advice to internal customers and stakeholders.
3. Work with managers and stakeholders to identify future requirements for analytical outputs and assess the impact on current resources, processes, and systems.
4. Support the development and implementation of analytical processes, procedures, and tools.
5. Support the identification and development of new analysis reports to meet business requirements.

What you will bring to the role:

Essential:

• A level or equivalent in relevant subjects.
• Excellent communication and analytical skills, with proven ability to communicate and present information effectively and appropriately.
• Excellent understanding of Data Intelligence systems and the potential of software tools for analytics.
• Proven experience of working in an analysis team.
• Proven ability to work with senior industry stakeholders to understand their requirements.

It's desirable if you have it to help give you context to the role:

• Degree or equivalent in a relevant subject.
• Experience of Power BI.
• Experience of Oracle Endeca information discovery or similar data discovery tools.
• Good knowledge of the rail industry.

Company

Every day, 4.8 million people use our network. Keeping Britain moving and building a better railway for the future is full of challenges – but also tremendous opportunities.

From our commitments to your development, our range of benefits, and our approach to Diversity & Inclusion, we believe there are many reasons to join the team at Network Rail.

We’re proactive in empowering employees with the knowledge to help them progress. We encourage all our employees to be ambitious and offer great training and career development opportunities. As the railway becomes bigger and more technologically advanced, it’s crucial that our employees have the right skills to develop their careers and meet the challenges ahead.

We believe that investing in our people is one of the most effective ways of improving the safety, reliability, and efficiency of the railway.

We also know that it’s vital to get each individual’s training programme just right. As well as helping us to meet our immediate needs, we believe this is an approach that encourages people to stay with us and develop their careers.

Your health, wellbeing, and benefits

We believe that safety and performance go hand in hand, and this doesn’t just mean safety on the railway! We are committed to the wellbeing of our employees and believe that should come first.

We provide access to support services such as our employee assistance program to help you with finances, family, health, and wellbeing. In addition to this, we offer excellent benefits, are sensitive to work-life balance, and encourage our employees to use their 5 volunteer days for their favourite causes.

We have a range of benefits including:

• 28 days annual leave entitlement.
• My benefits – Our discounted online shopping site.
• A range of discounted offers including childcare vouchers, healthcare offers – cycle to work, healthcare club discounted membership, and other benefits.
• Subsidies of up to 75% on rail and underground season tickets.
• A range of pension schemes.
• 2 weeks paid reserve leave for our Armed Forces community.

What Diversity and Inclusion means to us

‘Diversity’ means recognising differences between people while valuing the contribution they make. ‘Inclusion’ means creating safe and welcoming workplaces with fair cultures that encourage innovative and fresh ways of thinking.

Our aspiration is that the behaviours and actions that support diversity and inclusion will come from the conviction of everyone here at Network Rail – making diversity and inclusion a conscious part of how we run our business throughout Britain.

Disability Confident Leader

Network Rail is an accredited Disability Confident Leader. This means, where a disabled applicant meets the essential criteria for any of our vacancies, they will receive an interview.