Business Development Manager NHS (London)

The Business Development Manager will own the relationship with key decision makers and influencers within a defined region, taking sales opportunities through the pharmacy homecare sales cycle.

All customer face-to-face and remote activity will be recorded via the Customer Relationship Management (CRM) system, linked to opportunity development and monitored weekly by the National Business Development Manager.

Key decision makers and influencers include (but are not limited to):

• Trust and/or Health Board Pharmacy Homecare Leads
• Trust and/or Health Board Pharmacy Technicians
• Trust and/or Health Board Pharmacy support staff
• Regional Homecare Leads (Pharmacists; Technicians; Business Leads)
• Prescribing Clinicians
• Deputy Chief Pharmacists/Associate Pharmacists
• Chief Pharmacists

As the main point of contact, the Business Development Manager will maximise engagement with decision makers and influencers to grow sales of new services via Regional Framework Agreements, Service Level Agreements, and National Agreement pull-through.

Why Lloyds Clinical?
Benefits
We have a lot to offer to not only the 100,000 patients we support, but also to our valued employees. Lloyds Clinical has a wide range of exciting opportunities for passionate professionals across nursing, patient services, compounding, pharmacy, and warehousing. These roles come with fantastic benefits including:

• 25 days annual leave plus bank holidays
• Company bonus scheme
• Outstanding training & development programmes
• Up to £1200 refer a friend bonus
• Full support from our employee assistance programme including a health and well-being app
• Savings and discounts at multiple retailers through our rewards portal

About You
The Business Development Manager will utilise all existing customer and market data provided to monitor and target their activity on a weekly basis.

Build effective relationships with internal stakeholders to deliver a first-class service to all customers. Internal stakeholder management is a key element in the success of Account Management and Business Development.

The role will be field based, and the BDM will be required to meet with your team and customers via remote software and travel to meet face to face in hospital settings within the defined region or on company premises located across the UK.

Carry out any other reasonable duties as requested by the Line Manager.

• A minimum of 18 months Account Management and/or Business Development experience within an NHS organisation.
• Living within the assigned geographical advertised territory.
• Sales experience managing a wide portfolio of products and/or services.
• A proven track record of leveraging customer relationships to meet defined targets.
• Experience of contributing, building and adapting to territory level strategy and business planning.
• Strong stakeholder engagement experience.
• A track record of working closely with a wide range of internal stakeholders.
• Willing to travel on a regular basis to meet customers and attend internal meetings as required.
• Experience of utilising remote methods of communication with all stakeholders.
• A minimum of an intermediate skill level of MS Office 365.
• Experience of utilising sales data on a regular basis to direct focus.
• A valid UK Vehicle licence

About Us
At Lloyds Clinical, with over four decades of experience supporting patients since 1975, we are dedicated to delivering exceptional clinical homecare services to more than 100,000 patients in their own homes, workplaces, or communities across the UK. Our comprehensive range of treatments spans from medication delivery to specialised nursing for complex conditions such as home parenteral nutrition, chemotherapy, IV antibiotics, enzyme replacement therapy, rheumatoid arthritis, multiple sclerosis, and beyond. Working in collaboration with the NHS, pharmaceutical companies, and private medical insurers, we prioritise patient care and are guided by our values of Delivering together, Being Accountable, Giving it our all and Continually Improving to provide the highest standards of service delivery and patient outcomes.

We pride ourselves on being an equal opportunities employer, committed to diversity & inclusion, taking a person-centred approach to our interview process that is fair and free from both discrimination and bias. If you have any reasonable adjustment needs arising from a disability or medical condition to fully participate in the recruitment process, please discuss this with our resourcing team.