Business Development Manager - FTC, EU DSP Acquisition

DESCRIPTION

At Amazon, we are customer-obsessed. We work backwards from the customer, innovate, and simplify to improve our customer's experience. By continuously optimizing our product offerings and services, we set a new bar for what is to be expected. Our goal is to continue to exceed those expectations and simply the lives of our customers with each order and delivery. Amazon's Last Mile (AMZL) does this by taking risks and spearheading new programs and services that lead to more accurate, time-efficient, and environmentally sustainable deliveries of our customers' orders. AMZL's Road to Ownership (R2O) is one such program paving the way for entrepreneurial opportunities and an elevated customer experience. Road to Ownership is making history. Join the team and make history with us!

We are looking for a Business Development Manager to help us scale the Road to Ownership - Delivery Service Partner (DSP) program in EMEA and APAC. In this role, you will be responsible for communicating cross-functionally and executing program strategies to deliver on desired outcomes and gather data to measure the program's performance.

This role is a 12-month Fixed Term Contract.

Key job responsibilities

1. Develop regional recruitment strategy to identify high-performing DSP prospects to meet programme growth plans in market.
2. Identify the right candidates that will support the growth of AMZL's Business in Germany.
3. Develop relationships with key industry and corporate partners as well as professional associations as part of being a strong regional ambassador for the DSP programme.
4. Analyze key performance indicators to define and refine characteristics and criteria of high-quality DSP owner candidates.
5. Leverage data to create regional profiles and candidate criteria to identify top talent and ensure success of the future owner while adapting recruiting tactics to the needs of the market.
6. Support owners as they onboard into the programme and prepare to launch.
7. Collaborate with various internal teams to ensure we are adding high-quality DSPs to the programme and leveraging insights to refine DSP selection.
8. Work closely with our marketing and content teams to drive effective and efficient lead acquisition strategies.

About the team

Amazon Logistics, or AMZL, handles 'last mile' delivery duties in partnership with third-party distribution businesses. We utilise creative thinking and continuous improvement initiatives to get millions of physical products into the hands of our customers. Our goal is to make our customers' delivery experience as smooth as possible and roll out global delivery solutions for our newest concepts, like Amazon Fresh, Prime Now and Amazon Restaurants.

There are two sides to what we do. Our 'under the roof' associates process millions of products for dispatch to our delivery teams. Our team is people-focused and supportive, particularly as lots of our people work through the night. We focus mostly on operations, with 24/7 shifts in most of our locations.

Meanwhile, our 'on the road' people work with Amazon Flex - a network of delivery contractors. Every year, we continually raise the bar for customer experience with new, innovative delivery services. We look for new ways to overcome industry-wide logistics challenges and new ideas to reduce our carbon footprint, supported by a portfolio of delivery vehicles (including Electric Vehicles) and technology to help us do just that.

BASIC QUALIFICATIONS

1. Bachelor's degree or equivalent professional experience.
2. Relevant experience in program, product, or project management.
3. Relevant experience in working cross-functionally to execute projects and meet desired outcomes.
4. Relevant experience in gathering and presenting data coherently.

PREFERRED QUALIFICATIONS

1. Relevant experience in entrepreneurial environments.
2. Relevant experience in collaborative environments/settings.
3. Relevant experience in driving results.
4. Proficient verbal, written, and presentation skills.

Amazon is an equal opportunities employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.