Business Consultant

Are you looking to join a progressive, well-established business in the world of property technology?

Located in Leatherhead, Surrey, Veco Software has been established in the market, providing solutions to sales and lettings agents around the UK for nearly 30 years.

We are in an exciting period of change and have recently released our new cloud-based product to the market. As such, and due to recent changes, we are looking to expand our team and are looking for a new Business Consultant.

Our Business Consultant role is a client-facing role in which you will lead and oversee the delivery of our suite of products to our clients. You will own the successful delivery of our products whilst understanding every aspect of our clients' business and processes.

You will be responsible for the discovery, configuration, and training of our products from the point of sale to the transfer to our support team. You will also be involved in assisting in the pre-sale process when required.

Key Responsibilities:

1. Own and deliver implementation projects
2. Identify, analyse, and create solutions for clients based on their business processes
3. Manage client relationships
4. Deliver product training courses
5. Attend consultancy sessions to identify and deliver business solutions to our clients
6. Identify up-sell opportunities

Key Requirements:

1. 2 - 5 years experience in product implementation and delivery or equivalent experience
2. The ability to conduct meetings and workshops with clients to discover and develop technical solutions
3. Previous experience of data migrations
4. An understanding of relational databases (preferably SQL Server)
5. Strong project management skills
6. Ability to write specifications for colleagues to deliver technical solutions
7. An understanding of the residential property industry including Sales, Lettings, Property Management, and Accounting (desirable not essential)

About You:

1. This is a 100% client-facing role and the right candidate will be well-presented and have excellent verbal communication skills
2. Excellent written communication skills
3. Confident presenting and training in front of clients, from small to large groups of up to 20
4. Motivated individual able to prioritise their work
5. Punctual - it is imperative that the right candidate arrives on time to client meetings
6. Strong attention to detail and quality control
7. Diplomatic and patient
8. Excellent computer skills
9. You are a proactive people person
10. You are results-driven and forward-thinking
11. Manage expectations and respond positively to last-minute changes
12. Excel at working both independently and as part of a team
13. Demonstrate a strong sense of ownership and accountability